Area Care Manager
Department: East 8
Employment Type: Permanent - Full Time
Location: Leeds
Compensation: £55,000 - £60,000 / year
Description
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.
This role will cover branches across Yorkshire including West, South, East and North Yorkshire
What you’ll do
- Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
- Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
- Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
- Make sure customer experience stays exceptional, raising service standards and strengthening retention.
- Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
- Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.
What you’ll bring
- Multi-site leadership experience within the care sector.
- Strong understanding of CQC/CIW regulations and quality frameworks.
- The ability to influence, support change and manage large, diverse teams.
- Clear communication skills and the confidence to build trusted relationships internally and externally.
Why Helping Hands?
- Genuine career growth and development pathways.
- Up to £15,000 annual bonus
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- Refer-a-friend bonus scheme.
- A workplace that celebrates diversity and champions inclusion. Everyone is welcome.
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Area Care Manager in Leeds employer: Helping Hand
Helping Hands is an exceptional employer that prioritises kindness and community impact, making it a perfect place for those passionate about care. With clear pathways for career progression, a supportive work culture, and generous benefits like 25 days of annual leave and employee assistance programmes, you will find meaningful opportunities to grow while making a real difference in people's lives in Cardiff. Join us to be part of a team where your contributions are valued and every day brings the chance to create extraordinary care experiences.
