At a Glance
- Tasks: Partner with leaders to enhance performance and develop effective people strategies.
- Company: Join HelpGrid, a dynamic partner for e-commerce brands focused on growth.
- Benefits: Enjoy a remote full-time role with competitive pay and a supportive culture.
- Other info: Thriving environment for proactive individuals who embrace change and challenge norms.
- Why this job: Make a real impact by shaping organisational success and driving change.
- Qualifications: 3+ years in HR Business Partner roles with strong coaching and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We’re looking for an
HR Business Partner who can operate as a true partner to business leaders, not simply as an HR support function.
You’ll work closely with leaders to strengthen performance, develop managers, identify organizational risks, navigate complex people situations, and turn business needs into practical people strategies.
This is a strategic and hands-on role .
You’ll need to be comfortable building relationships and trust while also having the confidence to challenge leaders, address difficult situations, and hold people accountable.
This role is a strong fit for someone who thrives in environments with changing priorities, and someone who enjoys building structure where it doesn’t yet exist.
- What You’ll Do
- Partner directly with managers and leaders on performance, development, employee relations, and team effectiveness .
- Coach leaders on setting expectations, giving feedback, addressing performance issues, and developing their teams.
- Identify talent gaps, organizational risks, and recurring people challenges before they become larger issues.
- Use HR and business data to identify trends in areas such as turnover, performance, engagement, and team effectiveness .
- Support performance cycles, leadership development, organizational initiatives, and other people programs.
- Help leaders navigate change while maintaining clarity, accountability, and team performance.
- Identify opportunities to improve people processes, structures, and ways of working.
- Challenge assumptions and help leaders address root causes rather than symptoms .
- Work cross-functionally with HR and business teams to implement practical solutions.
- What We’re Looking For
3+ years of true HR Business Partner experience , partnering directly with managers and business leaders.
- Strong experience with performance management, coaching, employee development, and organizational effectiveness .
- Business-minded approach with the ability to understand how people decisions impact operational and business outcomes.
- Comfortable using data and metrics to inform decisions and identify trends.
- Strong communication and influencing skills, including the ability to have direct and difficult conversations .
- Sound judgment and the ability to handle sensitive or complex people situations.
- Comfortable working independently in an environment where priorities can change quickly.
- Proactive and comfortable creating structure, improving processes, and solving problems without having every answer provided upfront.
- This Role May Not Be for You If…
This is not primarily an HR administration, recruiting, payroll, or transactional HR role.
- You may not be the right fit if your experience has been primarily focused on:
- HR administration or coordination
- Payroll or purely transactional HR operations
- Following established HR processes without significant business partnership
- Supporting employees without directly influencing or coaching leaders
You should also be comfortable with
Challenging leaders respectfully when something needs to change.
- Balancing empathy with accountability .
- Working without a highly structured corporate environment or large team of HR resources.
- Shifting priorities and responding to business needs rather than working from a rigid, predefined agenda.
- Taking ownership instead of waiting for instructions.
- Nice to Have
- Experience in
BPO, Saa S, Sales, Operations, or other high-growth environments .
- Experience supporting remote or distributed teams.
- Experience working with flexible or contract workforces.
- Manager coaching or leadership development experience.
- Strong systems thinking and process improvement skills.
Position
HR Business Partner
Location
Remote - US, UK, Ireland & Canada only
Employment
Full-time role
Candidates must currently reside in and be authorized to work in the United States, United Kingdom, Ireland, or Canada.
We are unable to consider candidates based in other countries for this position.
About Help Grid
Help Grid is a performance-driven partner helping e-commerce brands grow through customer engagement, sales, and operational solutions.
We work in a fast-moving environment where ownership, adaptability, and strong business judgment matter.
We’re building a team of people who are comfortable taking initiative, challenging the status quo, and finding better ways to work.
Equal Opportunity Employer
We value diverse perspectives and are committed to providing an inclusive workplace where people can do their best work.
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Human Resources Business Partner employer: HelpGrid
HelpGrid is an exceptional employer that fosters a collaborative and innovative work culture, empowering HR professionals to make a real impact on business performance. With a focus on employee growth and development, you will have access to continuous learning opportunities and the chance to work closely with leaders in a dynamic remote environment. Join us to be part of a team that values strategic thinking and meaningful contributions to organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Business Partner
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HelpGrid!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at HelpGrid.
We think you need these skills to ace Human Resources Business Partner
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HelpGrid. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HelpGrid and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HelpGrid. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HelpGrid's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HelpGrid
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HelpGrid.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HelpGrid will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HelpGrid and how you would contribute to adapting HR strategies.
