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- Tasks: Support individuals with disabilities in achieving sustainable employment and personal goals.
- Company: Help is a social enterprise dedicated to empowering people with disabilities.
- Benefits: Enjoy excellent salary packaging, flexible work-life balance, and professional development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in employment services and strong communication skills are preferred.
- Other info: Join a diverse team committed to inclusion and accessibility.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 58 years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, community connection, or anything in between – we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.
What’s in it for you?
- Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
- An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance
- Access specialist and accredited training, professional mentoring, and ongoing coaching
- Benefit from opportunities for professional development and career advancement
- Learn while you work with the opportunity to gain a Certificate IV in Community Services
- Celebrate your milestones through our dedicated Service Award Program
- Access free and confidential support through our Employee Assistance Program (EAP)
- A job where every day is different and you will positively contribute to the lives of people with disability
About the opportunity
The Coach plays a vital role in delivering Help’s Employment Services Strategy, helping people with disability achieve and maintain sustainable, ongoing employment. This role supports participants through their full employment journey—building work readiness, addressing barriers, developing tailored plans that support their goals, and marketing participants to employers. The Coach also provides ongoing mentoring once participants commence work, offering guidance, practical assistance, and problem-solving support to both participants and employers. By working collaboratively with internal teams and external stakeholders, the Coach helps strengthen job retention, resolve workplace challenges, and ensure participants have the support they need to succeed long-term.
Your key responsibilities will include but are not limited to:
- Ensure each participants’ individual needs and aspirations for employment are at the centre of your focus
- Effectively support a caseload of participants, by providing support, guidance, and direction
- Achieve individual and team KPIs in line with the Inclusive Employment Australia Deed and Help Enterprises requirements.
- Deliver coaching and support to participants in line with the Help Service Delivery Model
- Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
- Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needs
- Monitor participant and placement progress, including 4, 12, 26, and 52-week milestones, reporting risks promptly to relevant team members.
- Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
- Create sustainable job opportunities and career paths for participants via relationships with local employers
- Support employers with inclusive practices and work adjustments, fostering a disability-confident workplace.
This is a Full-Time position based at Liverpool Region including travel between sites.
About you:
You care about people and want a job that makes a difference. We are seeking motivated and values driven individuals to join our Inclusive Employment Australia division as a Coach. Your care and dedication to each participant will be evident by the hard work you put in:
- Prior Employment Services experience will be highly regarded
- Strong customer service and relationship building skills through reverse marketing activities, sales and cold calling
- Demonstrated ability working towards targets and KPIs
- Strong communication and interpersonal skills
- Problem solving and conflict resolution
- Strong administration and computer skills – ability to learn technical systems
- Resilient in nature and ability to thrive in a continuously changing environment
How to apply for this role?
If you’re looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application. Applications close: Applications will be assessed as they are received.
Contact: To learn more about this opportunity please contact the Recruitment team on: recruitment@helpenterprises.com.au
As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.
Help strongly encourages applications from people of diverse cultural backgrounds, people with disability, Aboriginal and Torres Strait Islander peoples, and individuals of all identities and experiences. We are committed to inclusion, accessibility, and equal opportunity employment.
If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedIn.
Employment Coach - Liverpool employer: Help Supply Chain Services LIMITED
Contact Detail:
Help Supply Chain Services LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Coach - Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land a job. Have a quick, engaging summary of your skills and experience ready to go. Make it personal and show your passion for helping others.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm for being part of our mission to support people with disabilities. Let’s make a difference together!
We think you need these skills to ace Employment Coach - Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how much you care about making a difference in the lives of individuals with disabilities.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Employment Coach role. Highlight any relevant experience in employment services or working with diverse communities.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Help Supply Chain Services LIMITED
✨Know the Mission
Before your interview, take some time to really understand Help's mission and values. Familiarise yourself with their approach to supporting people with disabilities. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in employment services or similar roles. Prepare specific examples of how you've supported individuals in achieving their goals, especially in building work readiness and overcoming barriers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Relationship Building Skills
Since the role involves connecting with participants and employers, think of ways to illustrate your strong customer service and relationship-building skills. Share stories that highlight your ability to build rapport and trust, as well as how you've successfully collaborated with others in a professional setting.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.