Service Delivery Officer: Development and Community

Service Delivery Officer: Development and Community

Full-Time 30000 - 30000 £ / year (est.) No working from home possible
HELP MUSICIANS

At a Glance

  • Tasks: Support musicians' careers through project management and engaging events.
  • Company: Help Musicians, a charity dedicated to supporting music creators.
  • Benefits: From £30,000 salary, 10% pension, healthcare cash plan, and hybrid working.
  • Other info: Join a passionate team and help create opportunities for musicians.
  • Why this job: Make a real difference in the lives of musicians and the music community.
  • Qualifications: Experience in project management and strong communication skills required.

The predicted salary is between 30000 - 30000 £ per year.

Salary: From £30,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working.

Reporting to: Service Delivery Manager

Location: London WC1X

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)

About Us

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose. Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us. Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here. Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.

About the role

We have an exciting opportunity to join our team in Musicians Development and Community as a Service Delivery Officer. The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians. Service Delivery Officers are responsible for selection of musicians for career development support; they also play a critical role in impactful management of charitable funds and resources. Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.

About you

The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard. You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments. Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders. The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians' careers. Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

Deadline for applications: Thursday 30th July, 5pm

All enquiries and applications should be made to recruitment@helpmusicians.org.uk

Service Delivery Officer: Development and Community employer: HELP MUSICIANS

Help Musicians is an exceptional employer dedicated to supporting the music community, offering a vibrant work culture that values creativity and collaboration. With a focus on employee growth, we provide opportunities for professional development and a range of benefits including hybrid working, a competitive salary, and a health care cash plan. Located in the heart of London, our team is passionate about making a meaningful impact in the lives of musicians, ensuring that those who create music are well-supported and can thrive in their careers.

HELP MUSICIANS

Contact Details:

HELP MUSICIANS Recruitment Team

We think you need these skills to ace Service Delivery Officer: Development and Community

Project Management
Event Coordination
Facilitation Skills
Organisational Skills
Communication Skills
Relationship Building
Understanding of the UK Music Industry