At a Glance
- Tasks: Coordinate day-to-day operations and ensure smooth program logistics.
- Company: Join Helm, a dynamic team focused on precision and collaboration.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Exciting chance to work across teams and develop your skills.
- Why this job: Make a real impact by enhancing client service and improving processes.
- Qualifications: Bachelor's degree and 2-4 years in customer service or program coordination.
The predicted salary is between 30000 - 40000 £ per year.
Are you a detail-oriented, highly organized professional who thrives on keeping things running smoothly? Helm is looking for a Program Coordinator to support the day-to-day operations of our dynamic programs. The Program Coordinator will contribute to everything from order management and inventory tracking to customer service and reporting. This role is ideal for someone who enjoys working across teams, solving problems, and ensuring our clients receive outstanding service and support. If you’re ready to take ownership of program logistics and contribute to continuous process improvement, we want to meet you!
What You’ll Do:
- Coordinate material distribution through Helm’s Order and Warehouse Management Systems
- Track and manage orders, inventory, and product setup
- Monitor and respond to order reports (Open/Aged Orders)
- Process ad hoc and spot-buy orders across various customer programs
- Handle item maintenance, scrapping, and physical inventories
- Prepare quotes, order summaries, and client presentation decks
- Provide exceptional customer service support and issue resolution
- Attend internal and external meetings, including client check-ins
- Identify process improvements and ensure timely resolution of project issues
- Occasionally travel to our warehouse in Livonia
Requirements
What We’re Looking For:
- Bachelor’s degree in Business Administration or related field
- 2–4 years of customer service or program coordination experience
- Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, Teams)
- Strong organizational skills and attention to detail
- A sense of urgency and a proactive attitude
- Excellent communication and interpersonal skills
If you’re excited about working with a team that values precision, service, and collaboration, apply today and help us deliver results that matter! Helm is an Equal Opportunity Employer.
Program Coordinator in Plymouth employer: Helm
At Helm, we pride ourselves on fostering a collaborative and supportive work environment where every team member plays a vital role in our success. As a Program Coordinator, you'll enjoy opportunities for professional growth while contributing to meaningful projects that enhance client satisfaction. Our Livonia location offers a dynamic atmosphere, with a focus on continuous improvement and exceptional service, making it an excellent place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Program Coordinator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Program Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Helm and its programs. Understand their values and how they operate, so you can show off your knowledge and enthusiasm during the chat. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges or improved processes. This will help you shine when discussing how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Helm.
We think you need these skills to ace Program Coordinator in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in program coordination and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Program Coordinator position and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office Suite and any other relevant tools. We’re looking for someone who can hit the ground running, so highlight those skills that make you a perfect fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Helm
✨Know Your Stuff
Before the interview, make sure you understand Helm's operations and the role of a Program Coordinator. Familiarise yourself with order management systems and customer service best practices. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail and organisational prowess.
✨Demonstrate Problem-Solving Abilities
Think of a time when you faced a challenge in a previous role. Be prepared to explain how you identified the issue, what steps you took to resolve it, and the outcome. This will illustrate your proactive attitude and ability to handle issues effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the tools they use, or their approach to process improvement. This not only shows your enthusiasm for the role but also helps you gauge if it's the right fit for you.
