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For Companies At a Glance
- Tasks: Deliver five-star service and create unforgettable dining experiences for guests.
- Company: Join the vibrant team at Hell's Kitchen, inspired by Gordon Ramsay's iconic show.
- Benefits: Earn £13.50 per hour, enjoy staff meals, discounts, and career development opportunities.
- Why this job: Be part of an immersive dining experience and showcase your hospitality skills.
- Qualifications: Experience in high-volume hospitality and a passion for exceptional guest service.
- Other info: Inclusive workplace with recognition programs and support for mental and physical well-being.
The predicted salary is between 13 - 16 £ per hour.
Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service. Recreating the tension of the show’s famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show’s world-class chefs. More than a meal, Hell’s Kitchen offers guests a front-row seat to the ultimate dining performance in one of London’s most sought-after locations, The Cumberland champions the city’s cultural and music scene, inspired by its rich history of housing music legends.
As part of the front-of-house team, you’ll play a vital role in creating unforgettable guest experiences. You’ll deliver polished, intuitive service while maintaining pace, professionalism and personality throughout every service. Whether welcoming first-time diners or recognising VIP guests, you’ll ensure every interaction reflects the excellence and energy of the Hell’s Kitchen brand.
What you'll be doing
- Delivering exceptional, five-star service to every guest
- Taking orders confidently and accurately, with strong menu and product knowledge
- Anticipating guest needs and creating memorable dining moments
- Working seamlessly with kitchen and bar teams to ensure smooth service
- Maintaining immaculate presentation of tables, sections and service areas
- Handling guest feedback professionally and resolving issues in the moment
- Upholding all service, health & safety, allergen and brand standards at all times
What you'll bring
- Previous experience in a high-volume or premium hospitality environment
- A genuine passion for hospitality and guest experience
- Confident communication skills and a polished, professional presence
- Calm, focused and adaptable under pressure
- A team-first attitude with pride in delivering exceptional service
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Hell\'s Kitchen Waiter/Waitress in London employer: Hell's Kitchen
Contact Detail:
Hell's Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hell\'s Kitchen Waiter/Waitress in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Hell's Kitchen to soak up the atmosphere. This will help you understand the energy and service style they expect, plus it shows you're genuinely interested.
✨Tip Number 2
Practice your menu knowledge! Familiarise yourself with their signature dishes like Beef Wellington and Sticky Toffee Pudding. Being able to chat confidently about the menu will impress during your interview.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality shine through. They want someone who can bring energy and warmth to the dining experience, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we offer to support your journey with us.
We think you need these skills to ace Hell\'s Kitchen Waiter/Waitress in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest moments, as this is key to fitting in with our vibrant Hell's Kitchen team.
Be Confident and Clear: Make sure your application is easy to read and straight to the point. Use confident language to describe your skills and experiences, especially those that relate to high-volume or premium service environments. We want to see your personality come through!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific qualities we’re looking for, like teamwork and adaptability under pressure. Show us why you’re the perfect fit for Hell's Kitchen!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Hell's Kitchen!
How to prepare for a job interview at Hell's Kitchen
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and signature dishes like Beef Wellington and Pan-Seared Scallops. This shows your genuine interest in the role and helps you answer questions confidently.
✨Show Off Your Hospitality Passion
During the interview, share specific examples of how you've delivered exceptional service in previous roles. Highlight moments where you went above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in a fast-paced environment like Hell's Kitchen, be ready to discuss how you’ve collaborated with kitchen and bar teams in the past. Emphasise your ability to maintain professionalism and pace under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about how you would handle guest feedback or resolve issues on the spot, and be ready to articulate your thought process clearly.
