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- Tasks: Deliver five-star service and create unforgettable dining experiences for guests.
- Company: Join the vibrant team at Hell's Kitchen, inspired by Gordon Ramsay's iconic show.
- Benefits: Enjoy competitive pay, career development, wellness support, and exciting perks.
- Why this job: Be part of a dynamic environment where your passion for hospitality shines.
- Qualifications: Experience in high-volume hospitality and a genuine love for guest service.
- Other info: Inclusive workplace with opportunities for recognition and community engagement.
The predicted salary is between 1040 - 1560 £ per month.
Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service.
Recreating the tension of the show’s famed red and blue open kitchens, diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show’s world-class chefs.
More than a meal, Hell’s Kitchen offers guests a front-row seat to the ultimate dining performance in one of London’s most sought-after locations. As part of the front-of-house team, you’ll play a vital role in creating unforgettable guest experiences. You’ll deliver polished, intuitive service while maintaining pace, professionalism and personality throughout every service.
What you'll be doing:
- Delivering exceptional, five-star service to every guest
- Taking orders confidently and accurately, with strong menu and product knowledge
- Anticipating guest needs and creating memorable dining moments
- Working seamlessly with kitchen and bar teams to ensure smooth service
- Maintaining immaculate presentation of tables, sections and service areas
- Handling guest feedback professionally and resolving issues in the moment
- Upholding all service, health & safety, allergen and brand standards at all times
What you'll bring:
- Previous experience in a high-volume or premium hospitality environment
- A genuine passion for hospitality and guest experience
- Confident communication skills and a polished, professional presence
- Calm, focused and adaptable under pressure
- A team-first attitude with pride in delivering exceptional service
What you’ll get in return:
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us.
Career Development & Growth:
We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing:
You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being:
- On-Site Mental Health First Aiders
- 24 / 7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community:
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Hell\'s Kitchen Waiter / Waitress employer: Hell's Kitchen
Contact Detail:
Hell's Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hell\'s Kitchen Waiter / Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, check out Hell's Kitchen's social media and website. Understanding their style and energy will help you connect during interviews.
✨Tip Number 2
Practice your service skills! Whether it's taking mock orders or role-playing with friends, being confident in your service abilities will shine through when you meet the team.
✨Tip Number 3
Network like a pro! If you know anyone in the hospitality industry, reach out. A friendly referral can make all the difference in landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hell's Kitchen family.
We think you need these skills to ace Hell\'s Kitchen Waiter / Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest moments, as this is key to fitting in with our vibrant team.
Be Confident and Clear: Make sure your application is easy to read and straight to the point. Use confident language to describe your skills and experiences, especially those that relate to high-pressure environments, as we value professionalism and poise.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect how your background aligns with the specific role of a Waiter/Waitress at Hell’s Kitchen. Mention your experience in premium hospitality and how you can contribute to our unique dining experience.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! This way, you’ll ensure your application reaches us quickly and efficiently, and you can keep an eye on any updates regarding your application status.
How to prepare for a job interview at Hell's Kitchen
✨Know the Menu Inside Out
Familiarise yourself with the menu and signature dishes like Beef Wellington and Pan-Seared Scallops. Being able to confidently discuss these items will show your passion for the role and impress the interviewers.
✨Showcase Your Hospitality Skills
Prepare examples from your previous experience that highlight your ability to deliver exceptional service. Think about times when you went above and beyond for a guest or handled a challenging situation with grace.
✨Practice Calmness Under Pressure
Hell's Kitchen thrives on a fast-paced environment, so be ready to demonstrate how you stay calm and focused during busy service times. Share specific instances where you successfully managed stress while maintaining high service standards.
✨Emphasise Teamwork
This role requires seamless collaboration with kitchen and bar teams. Be prepared to discuss how you work well in a team setting and contribute to a positive atmosphere, as this is crucial for creating memorable dining experiences.
