At a Glance
- Tasks: Drive sales for Hell's Kitchen and Lirica, securing events and partnerships.
- Company: The Cumberland, a vibrant music hotel in central London.
- Benefits: Competitive salary, career development, discounts, and wellness support.
- Other info: Inclusive workplace with opportunities for recognition and community engagement.
- Why this job: Join a dynamic team and make an impact in a high-energy hospitality environment.
- Qualifications: Sales experience in hospitality with strong relationship-building skills.
The predicted salary is between 45000 - 45000 £ per year.
The Cumberland Contract: Full Time
Payment: Salaried Salary: £45,000 per annum + incentives
The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.
As Sales Manager, you will play a pivotal role in positioning Hell's Kitchen London and Lirica restaurant as a must-book destination for groups, events and premium dining experiences. Working closely with the restaurant leadership, hotel commercial teams and central sales function, you'll drive revenue through proactive sales activity, strong relationships and a deep understanding of the brand. This is a bold, visible role for someone who thrives in a fast-paced, high-profile hospitality environment and understands how to translate a world-renowned brand into commercial opportunity.
What you'll be doing:
- Driving incremental revenue across group dining, events, partnerships and corporate business
- Identifying, targeting and securing new sales opportunities aligned with brand positioning
- Building strong, long-term relationships with clients, agents and partners
- Managing enquiries from initial contact through to contract and event delivery handover
- Working collaboratively with restaurant, marketing, hotel and operations teams to maximise conversion
- Supporting pricing strategy, contracting and negotiation in line with commercial objectives
- Maintaining accurate forecasting, reporting and pipeline management
- Acting as a brand ambassador for Hell's Kitchen London and Lirica restaurant at networking and promotional events
- Ensuring a seamless, premium client journey that reflects the theatre, quality and standards of the brand
What you'll bring:
- Proven experience in a sales role within hospitality, restaurants, premium venues or hotels
- A commercial, results-driven mindset with the confidence to challenge convention
- Strong relationship-building skills with a natural, relatable and professional style
- Comfortable negotiating contracts and presenting confidently to a range of stakeholders
- Highly organised, adaptable and able to manage multiple opportunities simultaneously
- Passionate about hospitality, people and delivering exceptional guest experiences
- A collaborative team player who thrives in a fast-paced, high-energy environment
What you'll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Mental & Physical Well-being - On-Site Mental Health First Aiders, 24/7 Employee Assistance Line – Free, confidential advice
- Recognition & Community – ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Hell's Kitchen and Lirica Sales Manager employer: Hell's Kitchen
As a Chef de Partie - Pastry at Hell's Kitchen London, you will be part of a dynamic and vibrant team that thrives on creativity and excellence in a high-energy environment inspired by Gordon Ramsay's culinary vision. The company offers competitive pay, opportunities for professional growth, and a unique chance to work in a world-renowned venue that celebrates innovation and teamwork, making it an exceptional place for passionate chefs to develop their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Hell's Kitchen and Lirica Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hell's Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hell's Kitchen
Don't be shy about reaching out to Hell's Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hell's Kitchen and Lirica Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hell's Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hell's Kitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
