Are you looking for a new challenge?
Fancy helping us shape the future of motor insurance?
Prima could be the place for you.
Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.
To support our growing UK customer base, we are expanding our Customer Care operations into Manchester. While our established London hub continues to operate at full strength, this new Manchester location represents a strategic investment in our capacity and service capabilities.
As the Validations Lead you will combine hands on operational leadership with team mentorship to ensure our policy validation processes are efficient, accurate, and customer centric. Balancing day to day people management with active case handling, you will maintain high quality standards, drive key performance metrics, and foster a supportive, high trust team culture.
Excited to make an impact? Here are the details
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Validations Lead new in Manchester employer: Helloprima
At Prima, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. As a People and Culture Partner, you'll play a pivotal role in shaping our employee experience, supported by hybrid working options, comprehensive growth opportunities, and a commitment to wellbeing through private healthcare and mental health support. Join us in our mission to create a workplace where everyone can thrive and contribute to our innovative journey in the motor insurance industry.