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- Tasks: Manage fraud claims, support strategy, and improve processes in a dynamic team.
- Company: Join Prima, a leading online motor insurance provider with a passion for innovation.
- Benefits: Enjoy hybrid working, private healthcare, gym discounts, and tailored growth plans.
- Other info: Diverse perspectives are welcomed; passion is key!
- Why this job: Make a real impact in fraud prevention while growing your career in a supportive environment.
- Qualifications: Experience in Claims Fraud management and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.
To help fuel that growth, we need a Claims Fraud Consultant to join our Claims UK team. The role will support the UK Claims Manager and the UK Head of Claims and will influence our Claims Fraud strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology. This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform.
What you’ll do:
- TPA Oversight & Relationship Management: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship.
- Technical Expertise & Complex Claims Support: Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders.
- Fraud Claims Handling & Team Development: Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability.
- Platform & System Development: Contribute to the development of the Global Claims Platform, shaping efficient processes and driving its evolution to become market-leading.
- Strategy, Governance & Compliance: Support the long-term fraud strategy, establish robust governance and performance frameworks, and ensure adherence to protocols and case strategies.
- Process Improvement & Escalation Management: Lead change initiatives to improve efficiency, digital adoption, and customer experience, while acting as the final escalation point for complex or high-value fraud cases.
What we’re looking for:
- Market Knowledge: Proven experience in managing Claims Fraud, aware of current market strategies.
- Expert Level Technical Knowledge: A high level of technical competency, which can be demonstrated in case handling and through case discussion.
- Knowledge of Fraud Tools: A high level of knowledge of market-leading Fraud tools such as SIRA.
- Data Analysis: Ability to utilise data to interpret performance trends and translate insights into actionable commercial strategies.
- Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners.
Why you’ll love it here:
- Work Your Way: Enjoy hybrid working, with a mix of home and office days.
- Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.
- Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.
At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.
Claims Fraud Consultant in Manchester employer: helloprima
Contact Detail:
helloprima Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Fraud Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Prima and its claims fraud strategies. Show us you’re not just another candidate; demonstrate your passion for what we do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with our needs, especially around fraud tools and data analysis. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Fraud Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Claims Fraud Consultant role. Highlight your experience in managing claims fraud and any relevant technical expertise. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our Claims UK team. Be genuine and let your personality come through.
Showcase Your Data Skills: Since data analysis is key in this role, don’t forget to mention any experience you have with interpreting performance trends or using fraud tools like SIRA. We love seeing how you can turn insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at helloprima
✨Know Your Fraud Tools
Make sure you’re familiar with market-leading fraud tools like SIRA. Brush up on how these tools work and be ready to discuss your experience using them. This will show that you’re not just knowledgeable but also practical in applying that knowledge.
✨Showcase Your Data Skills
Prepare to talk about how you've used data analysis in previous roles. Think of specific examples where you interpreted performance trends and turned insights into actionable strategies. This will demonstrate your ability to contribute to Prima's goals effectively.
✨Understand the Claims Process
Familiarise yourself with the claims process, especially in relation to fraud management. Be ready to discuss how you’ve handled complex claims in the past and what strategies you employed to minimise leakage. This will highlight your technical expertise.
✨Build Rapport with Stakeholders
Practice your communication skills, as stakeholder management is key for this role. Think of examples where you successfully influenced decisions or built strong relationships with internal leaders or external partners. This will show you can thrive in a collaborative environment.