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For Companies At a Glance
- Tasks: Lead technical solutions and resolve high-profile incidents in a dynamic IT environment.
- Company: Join a forward-thinking tech company committed to innovation and inclusivity.
- Benefits: Enjoy a hybrid work setup, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by solving complex technical challenges and shaping service delivery.
- Qualifications: Experience in solution architecture and strong problem-solving skills required.
- Other info: Be part of a diverse team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our client in the Information Technology and Services industry is looking for a Solution Architect to act as a trusted technical advisor and provide technical leadership in the resolution of High-Profile Incidents and Major Incidents through a formal technical escalation model. This role owns solution design across delivery phases, works through complex technical challenges in partnership with project and engagement management teams, and ensures safe delivery of solutions into live operations while maintaining alignment with architecture governance and service roadmaps.
What you will do:
- Act as technical authority for a portfolio of services and manage escalated technical issues.
- Lead technical resolution of High Profile Incidents and Major Incidents through formal escalation processes.
- Provide communication on fixes and technical risks affecting live services.
- Contribute to the technical aspects of the service roadmap and approve key technical changes to services.
- Advise Service Directors on the use of existing and emerging technologies.
- Identify, communicate, and manage technical operational risks.
- Take ownership of client requirements, deliverables, and adherence to architecture governance and best practices.
- Drive solution development and produce detailed solution design documentation throughout the lifecycle.
- Provide architectural oversight and direction across delivery teams and agile development environments.
- Own end to end technical operational requirements and deliver ad hoc technical assessments.
- Liaise with stakeholders to communicate service risks and technical issues clearly.
- Support continual improvement initiatives to drive efficiencies across the service estate.
- Manage technical relationships with vendors and third parties.
- Own technical problem management and ensure resolution aligned to agreed solution specifications.
Qualifications:
- Experience acting as a trusted technical advisor within complex service environments.
- Strong background in solution architecture across public and private cloud platforms and enterprise technologies.
- Proven experience handling technical escalations, incident resolution, and live service risk management.
- Ability to work closely with agile delivery teams and senior stakeholders.
- Strong understanding of architecture governance, best practices, and service roadmap alignment.
- Experience managing technical relationships with vendors and third parties.
- Excellent communication, stakeholder management, and problem resolution skills.
- Familiarity with technologies such as AWS, Azure, Oracle databases, data lakehouse architectures, Talend, Denodo, and SAS tools is advantageous.
Solution Architect in Telford employer: HelloKindred
Contact Detail:
HelloKindred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and services industry. Attend meetups or webinars where you can chat with potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your solution architecture projects. Include case studies that highlight your problem-solving abilities and technical expertise. This will give you an edge when discussing your experience in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios related to high-profile incidents and technical escalations. Practise articulating your thought process and how you’ve handled similar situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that Solution Architect position!
We think you need these skills to ace Solution Architect in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solution Architect role. Highlight your experience with solution design, technical escalations, and any relevant technologies like AWS or Azure. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've acted as a trusted technical advisor and resolved complex incidents in the past. Let us know why you’re excited about joining our team!
Showcase Your Communication Skills: As a Solution Architect, communication is key. In your application, demonstrate your ability to convey technical information clearly. Whether it's through your CV or cover letter, we want to see how you can manage stakeholder relationships and communicate service risks effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on being part of the StudySmarter family!
How to prepare for a job interview at HelloKindred
✨Know Your Tech Inside Out
As a Solution Architect, you’ll need to demonstrate your expertise in various technologies like AWS, Azure, and Oracle databases. Brush up on these platforms and be ready to discuss how you've used them in past projects. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Prepare for Incident Scenarios
Expect questions about handling High-Profile Incidents and Major Incidents. Think of specific examples where you’ve successfully resolved technical escalations. Be clear about your role, the challenges faced, and the outcomes achieved. This will highlight your problem-solving skills and ability to act as a trusted advisor.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice explaining complex technical concepts in simple terms. During the interview, focus on articulating your thoughts clearly, especially when discussing service risks and technical issues. This will demonstrate your stakeholder management skills.
✨Showcase Your Collaborative Spirit
This position requires working closely with agile delivery teams and senior stakeholders. Prepare to discuss how you’ve collaborated in the past, particularly in driving solution development and managing technical relationships. Highlighting your teamwork will show that you can thrive in a hybrid work environment.
