Human Resource Manager in Telford

Company Description

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: January 13, 2027
Work Set Up: On-site
Clearance Required: BPSS Clearance Required

Our client in the Information Technology and Services industry is looking for a Human Resource Manager to provide expert employee relations support and guidance across a range of HR matters. This role is responsible for managing employee relations cases, advising managers on people-related issues, supporting performance management activities, and ensuring HR practices are applied consistently and in line with company policies and employment legislation. The successful candidate will be a trusted advisor who promotes effective people management while helping resolve complex workplace matters.

Responsibilities

• Manage employee relations cases from initial assessment through resolution.
• Provide advice and guidance to managers on employee relations matters and HR best practices.
• Support performance management processes and advise managers on performance improvement actions.
• Investigate workplace issues and recommend appropriate resolutions.
• Ensure HR policies and procedures are applied consistently and fairly.
• Maintain accurate case documentation and confidential employee records.
• Advise managers on disciplinary, grievance, absence, and capability matters.
• Support the implementation of HR initiatives and process improvements.
• Collaborate with business leaders and stakeholders to promote effective people management.
• Ensure compliance with employment legislation and internal HR policies.
• Monitor case progress and provide timely updates to relevant stakeholders.

Qualifications

• Proven experience in Human Resources with a strong focus on employee relations.
• Demonstrated experience managing complex employee relations casework.
• Strong knowledge of performance management processes and HR best practices.
• Experience providing practical HR advice and guidance to managers.
• Solid understanding of UK employment legislation and employee relations principles.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong problem-solving, conflict resolution, and decision-making abilities.
• Ability to manage multiple priorities while maintaining confidentiality and professionalism.
• Strong organizational skills with excellent attention to detail.

Additional Information

Please submit a CV/resume (mandatory) along with your application. All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.