At a Glance
- Tasks: Lead diverse change initiatives and ensure successful project delivery in a dynamic environment.
- Company: HelloKindred, specialists in staffing marketing, creative, and technology roles.
- Benefits: Hybrid work setup, competitive salary, and opportunities for professional growth.
- Other info: Join a fair and inclusive team committed to making work accessible for everyone.
- Why this job: Make a real impact by driving change in one of the UK's largest tax administration services.
- Qualifications: Experience in project delivery, governance, and strong stakeholder management skills.
The predicted salary is between 50000 - 60000 £ per year.
Job Description
Anticipated Contract End Date/Length: 6-month contract
Work set up: Hybrid (2 days per week in office)
Clearance required: BPSS
Our client in the Information Technology and Services industry is looking for a Delivery Lead to oversee the successful delivery of a diverse portfolio of change initiatives supporting one of the UK's largest and most business‑critical tax administration services. Working alongside Delivery Leads, Scrum Masters, and technical specialists, this role is responsible for driving delivery governance, coordinating cross‑functional teams, managing stakeholder expectations, and ensuring projects are delivered on time, within scope, and to agreed quality standards in a complex Agile delivery environment.
What you will do:
- Lead the delivery of a portfolio of change initiatives from project initiation through implementation.
- Develop and maintain delivery plans, forecasts, governance documentation, and reporting artefacts.
- Manage project risks, issues, dependencies, and escalations throughout the delivery lifecycle.
- Provide clear delivery reporting, status updates, and progress communications to stakeholders.
- Coordinate activities across engineering, testing, architecture, business analysis, and Scrum Master teams.
- Lead resource planning, forecasting, and capacity management to support delivery commitments.
- Prioritize delivery demand by balancing business priorities, team capacity, and project timelines.
- Ensure releases are delivered in accordance with agreed milestones, governance controls, and quality standards.
- Drive continuous improvement across delivery processes, governance, and ways of working.
- Support and mentor junior delivery team members where appropriate.
- Collaborate with technical and business stakeholders to ensure successful project outcomes.
Qualifications
- Proven experience leading delivery across multiple concurrent projects or workstreams.
- Strong experience in delivery governance, project planning, forecasting, and performance reporting.
- Experience with resource planning, capacity management, and delivery forecasting.
- Demonstrated ability to prioritize competing demands while balancing delivery risk, business value, and available capacity.
- Strong stakeholder management experience across technical and non‑technical audiences.
- Proven experience managing project risks, issues, dependencies, and escalations.
- Experience working within Agile and hybrid delivery environments.
- Experience coordinating cross‑functional technical teams throughout the project lifecycle.
- Familiarity with Jira, Confluence, and similar delivery management tools is desirable.
- Public sector or HMRC experience is desirable but not essential.
- Excellent organizational, communication, and leadership skills.
- Strong problem‑solving, decision‑making, and continuous improvement mindset.
All your information will be kept confidential according to EEO guidelines.
Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.
HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Delivery Lead in Telford employer: HelloKindred
HelloKindred is an excellent employer that prioritises a professional and supportive work environment, making it an ideal place for a Strategic Employee Relations Manager. With a strong focus on effective people management and fair hiring practices, employees are encouraged to grow and develop their skills while contributing to a culture of respect and collaboration. Located in the United Kingdom, HelloKindred offers unique opportunities for career advancement within a dynamic team dedicated to fostering positive employee relations.
