At a Glance
- Tasks: Design and build AI-driven helpdesk platforms with full-stack engineering skills.
- Company: HelloKindred, a leader in staffing for marketing, creative, and tech roles.
- Benefits: Hybrid work setup, competitive salary, and opportunities for professional growth.
- Other info: Inclusive hiring practices and excellent career advancement opportunities.
- Why this job: Join a collaborative team to innovate and automate IT support solutions.
- Qualifications: Strong full-stack experience with Python, Node.js, or Java; familiarity with AI workflows.
The predicted salary is between 60000 - 80000 € per year.
Company Description
HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.
Job Description
Anticipated Contract End Date/Length: November 30, 2026. Work Set Up: Hybrid (3 days per week in office) Clearance required: BPSS
Our client in the Information Technology and Services industry is looking for a Senior Full-Stack AI Engineer to build and support an end-to-end AI-enabled helpdesk platform across web UI, APIs, agent orchestration, and enterprise workflow automation environments. This role will combine full-stack software engineering expertise with AI-driven workflow development to deliver scalable, secure, and enterprise-grade support solutions.
The successful candidate will contribute across frontend, backend, API, and AI orchestration layers while supporting enterprise integrations, workflow automation, and production-grade application delivery within a highly collaborative engineering environment.
What you will do:
- Design and build user-facing applications for employees, support agents, and administrators.
- Develop frontend, backend, and API layers supporting chat, ticket submission, status tracking, and escalation workflows.
- Build LLM and agent-based workflows to automate repetitive IT helpdesk activities including password resets, account unlocks, software access requests, and knowledge-based troubleshooting.
- Integrate solutions with ticketing, identity, collaboration, and ITSM platforms.
- Implement prompt flows, guardrails, fallback logic, and human handoff mechanisms suitable for enterprise environments.
- Own feature delivery activities from solution design through deployment and production support.
- Develop and maintain REST APIs, workflow services, and production-grade web applications.
- Support secure integration patterns including authentication, RBAC, logging, and secure coding practices.
- Collaborate with cross-functional teams to deliver scalable and resilient enterprise applications.
- Support troubleshooting, optimization, and continuous improvement activities across AI-enabled workflows and platform services.
Qualifications
- Strong full-stack engineering experience using modern frontend and backend frameworks.
- Experience with Python, Node.js, or Java.
- Experience building REST APIs, workflow services, and production-grade web applications.
- Working knowledge of LLM APIs, prompt engineering, and agent or tool-calling patterns.
- Familiarity with authentication, RBAC, logging, and secure coding practices.
- Experience integrating enterprise platforms and workflow automation solutions.
- Strong problem-solving, troubleshooting, and software engineering capabilities.
- Experience with ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, or telephony and chat integrations is preferred.
- Experience building internal enterprise support tools is preferred.
- Experience working within enterprise or regulated technology environments is preferred.
- Strong communication and collaboration skills within agile engineering teams.
Additional Information
All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Senior Full-Stack AI Engineer in Sheffield employer: HelloKindred
HelloKindred is an exceptional employer that champions a flexible and inclusive work culture, allowing employees to thrive in a hybrid environment. With a strong focus on professional growth, team collaboration, and innovative projects, particularly in the realm of AI and technology, employees are empowered to make meaningful contributions while enjoying a supportive atmosphere. The company's commitment to disrupting traditional employment barriers ensures that every team member can access opportunities that enhance their career and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Full-Stack AI Engineer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at meetups. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to showcase how your skills as a Senior Full-Stack AI Engineer align perfectly with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We can’t stress enough how important it is to articulate your experience and technical skills confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Senior Full-Stack AI Engineer in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Full-Stack AI Engineer role. Highlight your experience with full-stack engineering, AI workflows, and any relevant tools like Python or Node.js. We want to see how your skills align with what we're looking for!
Showcase Your Projects:Include examples of projects you've worked on that demonstrate your full-stack capabilities and AI integration. Whether it's a personal project or something from your previous job, we love seeing real-world applications of your skills!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at HelloKindred
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Python, Node.js, and REST APIs. Brush up on your full-stack engineering skills and be ready to discuss how you've used these technologies in past projects.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in your previous roles. Think about challenges related to AI workflows or enterprise integrations and how you approached them. This will demonstrate your troubleshooting capabilities.
✨Understand the Company’s Vision
Familiarise yourself with HelloKindred's mission to disrupt traditional employment barriers. Be ready to discuss how your values align with theirs and how you can contribute to making work more accessible and people's lives better.
✨Prepare for Collaboration Questions
Since this role involves working within cross-functional teams, be prepared to discuss your experience collaborating with others. Think of examples where you’ve successfully worked in agile environments and how you’ve communicated effectively with team members.
