At a Glance
- Tasks: Drive change management strategies and support transformation in the insurance sector.
- Company: HelloKindred, a leader in staffing marketing and tech roles with a flexible work culture.
- Benefits: Hybrid work setup, competitive salary, and inclusive hiring practices.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Join a dynamic team and make a real impact in transforming the insurance industry.
- Qualifications: 5+ years in change management with strong insurance industry knowledge.
The predicted salary is between 56700 - 69300 £ per year.
Our client in the Information Technology and Services industry is looking for an experienced Organizational Change Management (OCM) Specialist with strong insurance industry expertise to support a major transformation programme. The role will focus on driving stakeholder engagement, change readiness, communications, training, and user adoption while helping business teams successfully transition to new processes, systems, and ways of working.
Responsibilities
- Develop and execute organizational change management strategies including stakeholder engagement, communications, training, and user adoption plans.
- Conduct change impact assessments and readiness evaluations to support business transformation initiatives.
- Partner with business and technology stakeholders to identify change risks, dependencies, and mitigation strategies.
- Support stakeholder alignment and adoption of new systems, processes, and operating practices across insurance functions.
- Create and deliver communications, training materials, workshops, and engagement activities to support successful change adoption.
- Apply knowledge of insurance operations, processes, and technology platforms to support successful transformation and adoption outcomes.
Qualifications
- Strong insurance operating-model and domain knowledge across policy, billing, claims, distribution, and/or customer and partner operations.
- 5+ years' experience delivering Organizational Change Management initiatives within large-scale business or technology transformation programmes.
- Understanding of insurance technology ecosystems, including core platforms, digital capabilities, data and integration services, and related operational processes.
- Proven experience delivering change management activities including communications, training, stakeholder management, change impact assessments, and adoption planning.
- Experience with Prosci, ADKAR, ACMP, or similar change management methodologies.
- Strong stakeholder engagement, communication, and facilitation skills.
- Insurance industry experience across underwriting, claims, policy administration, billing, or risk management.
- Experience supporting transformation involving Guidewire, Duck Creek, Majesco, Dynamics 365, NICE CXone, or similar platforms is advantageous.
All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Insurance Operating Model Consultant employer: HelloKindred
HelloKindred is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees can thrive. With a strong focus on professional development, team members have access to ongoing training and certification opportunities, ensuring they stay at the forefront of technology. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Operating Model Consultant
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like HelloKindred). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like HelloKindred. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Operating Model Consultant
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at HelloKindred.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at HelloKindred. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at HelloKindred
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at HelloKindred to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at HelloKindred, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding HelloKindred's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
