Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the creation and maintenance of quality management documentation for compliance with ISO 9001 standards.
- Company: Join HelloFresh, a leading meal kit company dedicated to quality and customer satisfaction.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and a dog-friendly office!
- Why this job: Be part of a dynamic team focused on continuous improvement and making a real impact.
- Qualifications: GCSE English and Maths, 3 years in process writing, and strong organisational skills required.
- Other info: Free breakfast in the office and a supportive environment with mental health resources.
The predicted salary is between 36000 - 60000 £ per year.
About The Team:
This role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the Windmill Site, whilst maintaining robust version control and document management systems to ensure all materials are current and accessible.Responsible for the delivery of high-quality documentation.Ensuring that Health & Safety standards and Food Safety standards are adhered to at all times.
What You Will Be Doing:
-
Process and Documentation:Develop standard operating procedures (SOPs/WBIs) to ensure consistent performance across all departments and teams.
- Embed best practice into standard work and share across networks.
- Review and maintain documentation to ensure compliance with ISO 9001 standards, including version control and updates.
- Evaluate and improve departmental processes and documentation, ensuring clarity, accuracy, and compliance with relevant standards (e.g., Food Safety, Health & Safety, BRCGS).
- Re-evaluate and document process improvements and lessons learnt when updating process documentation with stakeholders
-
Continuous Improvement and Project Management:
- identifying opportunities for improvement using structured methodologies like LSS. provide updates on progress, risks, and escalations.
- Design, monitor, and report on project KPIs, adapting them to meet business goals and advising team members on their metrics.
- Ensure that all operational processes support the delivery of high-quality products and services to customers
-
Stakeholder Engagement and Collaboration:
- Build and maintain strong relationships with key stakeholders ensuring alignment with senior management on current projects and achievements.
- Collaborate across departments to resolve standardisation issues, share best practices, and drive compliance.
-
Training and Development:
- Develop and execute OpEx site strategies aligned with broader business KPIs.
- Work strategically to ensure that work streams deliver tangible benefits to the business.
-
Strategic Alignment and Execution:
- Develop and execute Systems & Process site strategies aligned with broader business KPIs.
- Work strategically to ensure that work streams deliver tangible benefits to the business.
Who You Are:
- GCSE English, Maths
- Minimum 3 years of experience in process writing or similar role
- Understanding of Lean and process creation
- Strong organisational and project management abilities
- Excellent writing, editing and proofreading skills
- Proficiency in documentation software and version control systems
- Lean Six Sigma Yellow Belt &STEM related degree would be a plus
- BRCGS Awareness &ISO 9001 Awareness would be a plus
What you will get in return:
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- If in the office, enjoy a free breakfast every day
- Eye care scheme
- Cycle to work scheme
- Group Life Assurance
Location: The HelloFresh Granary, Unit 3 Chalker Wy, Banbury OX16 4XD, United Kingdom
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
#J-18808-Ljbffr
System & Process Lead employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System & Process Lead
✨Tip Number 1
Familiarise yourself with ISO 9001 standards and Lean methodologies. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to quality management and process improvement.
✨Tip Number 2
Network with professionals in the field of quality management and process documentation. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare examples of past projects where you've successfully implemented process improvements or developed documentation. Being able to discuss specific achievements will showcase your skills and experience effectively during the interview.
✨Tip Number 4
Research StudySmarter and its values, especially regarding health and safety standards. Showing that you align with our company culture and priorities can set you apart from other candidates.
We think you need these skills to ace System & Process Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in process writing and documentation management. Emphasise your understanding of ISO 9001 standards and any Lean Six Sigma qualifications you may have.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about quality management and how your skills align with the responsibilities outlined in the job description. Mention specific examples of past projects where you've improved processes or documentation.
Showcase Your Skills: Highlight your organisational and project management abilities in your application. Provide examples of how you've successfully managed documentation and compliance in previous roles, particularly in relation to Health & Safety and Food Safety standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Clear and concise writing is crucial for this role, so ensure your application reflects your excellent writing and editing skills.
How to prepare for a job interview at HelloFresh
✨Showcase Your Process Knowledge
Be prepared to discuss your experience with process writing and documentation. Highlight specific examples where you've developed standard operating procedures or improved existing processes, especially in compliance with ISO 9001 standards.
✨Demonstrate Lean Methodologies
Since the role involves identifying opportunities for improvement using structured methodologies like Lean Six Sigma, be ready to explain how you've applied these principles in past roles. Share any relevant projects where you successfully implemented process improvements.
✨Emphasise Stakeholder Engagement Skills
This position requires strong collaboration with various departments. Prepare to discuss how you've built relationships with stakeholders in previous roles, and provide examples of how you resolved standardisation issues or shared best practices.
✨Prepare for Health & Safety Discussions
Given the importance of Health & Safety and Food Safety standards in this role, be ready to talk about your understanding of these regulations. Discuss any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.
