At a Glance
- Tasks: Coordinate deliveries, manage routes, and ensure customer satisfaction in a fast-paced environment.
- Company: Join the dynamic HelloFresh team, ensuring every delivery is on time and in full.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more!
- Other info: Flexible hybrid working policy and excellent career growth opportunities.
- Why this job: Be hands-on in a role that directly impacts customer happiness and operational success.
- Qualifications: Fork Lift Truck trained with logistics experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Team: This team is the engine room of our Hello Fresh Delivery Network (HFDN) focused on making sure every customer box gets where it needs to be, on time and in full for our customers in the North West. They are the intermediary between drivers and customers taking on sole responsibility for the final mile/home delivery. The Operations Coordinator will be site-based and hands-on, these roles are responsible for the day-to-day delivery execution, live vehicle management, route readiness, real-time issue handling, and first-line driver engagement. They keep the wheels turning.
What You Will Be Doing:
- Proactively identify and escalate critical issues, while driving long-term improvements by prioritising sustainable, practical solutions
- Keep cost and service top of mind in every operational decision
- Unload inbound trailers as they arrive, ensuring boxes are correctly placed and sequenced for delivery
- Stay focused on the end goal ensuring a happy customer
- Be ready to jump in when needed; this is a role for someone who leads from the floor, not the sidelines
Who You Are:
- It is essential you are Fork Lift Truck trained with counterbalance experience
- Extensive experience in logistics, transport, or home delivery operations
- Strong organisational and multitasking skills with the ability to stay calm in a fast-paced environment
- A clear communicator who builds good relationships and follows up on actions
- A positive, solutions-first attitude with a hands-on approach
What you will get in return:
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Location: 620 Warrington Rd, Risley, Croft, Warrington WA3 6BE
Shifts: 40 hour working week with a fixed shift pattern of Saturday 2am-9am, Sunday 12am-10am, Monday 12am-10am, Tuesday 2am-9am, Wednesday 2am-9am
Hybrid Working Policy: We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
Remote Operations Coordinator in Stockport employer: HelloFresh
HelloFresh is an exceptional employer that prioritises employee well-being and growth, offering a range of benefits including substantial discounts on meal boxes, comprehensive health insurance, and a supportive work culture that values teamwork and communication. Located in Warrington, our hands-on approach to operations ensures that every team member plays a vital role in delivering customer satisfaction, while our hybrid working policy provides flexibility for a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Operations Coordinator in Stockport
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like HelloFresh and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at HelloFresh!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like HelloFresh keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Remote Operations Coordinator in Stockport
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to HelloFresh:This is your chance to really connect with the team at HelloFresh. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with HelloFresh.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show HelloFresh that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at HelloFresh. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
