At a Glance
- Tasks: Lead logistics operations across three sites, ensuring top-notch service and safety.
- Company: Join HelloFresh, a dynamic company revolutionising home delivery in the UK.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Other info: Flexible shifts with excellent career growth opportunities in a fast-paced environment.
- Why this job: Make a real impact on customer experience while driving operational excellence.
- Qualifications: Experience in multi-site logistics and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Home Based - with weekly travel to one of our three sites in Basingstoke (primary destination), Bristol (primary destination) and Banbury.
About The Team: The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location. This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.
What You Will Be Doing:
- Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity.
- Act as the senior operational lead for the region, accountable for service, cost, safety, DSPs.
- Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working.
- Oversee final mile delivery operations, from box handover and van loading through to route execution.
- Drive delivery accuracy, service reliability, and customer experience across all sites.
- Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground.
- Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards.
- Identify operational risks and improvement opportunities, using data to drive decisions.
- Support future site launches and expansion activity in the region, acting as a key operational input.
- Ensure high standards of health and safety and compliance across all sites.
- Oversee cost control, invoice approval, and regional budget adherence.
- Handle escalations relating to customer complaints, insurance claims, and delivery incidents.
Who You Are:
- Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments.
- Comfortable owning regional performance rather than a single site.
- Strong people leader with experience managing Drivers and site teams.
- Confident operating in fast-changing environments, including new site launches or expansion phases.
- Solid understanding of fleet operations, driver models, and final mile delivery challenges.
- Data-driven, with the ability to balance cost, service, and safety.
- Experienced in health and safety, incident management, and operational risk.
- A demonstrable track record of reducing errors and improving operational performance at scale.
What you will get in return:
- 70% off HelloFresh or Green Chef boxes.
- Company pension scheme.
- Gym membership.
- Bupa private medical insurance (including dental & family cover options).
- Mental health first aiders and an employee assistance programme.
- Nursery support scheme.
- Cycle to work scheme.
- Group Life Assurance.
Shifts: 6am to 3pm, Saturday to Wednesday, flexibility required.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Regional Logistics Manager employer: HelloFresh
HelloFresh in Derby offers a dynamic work environment where employees are valued for their contributions to food safety and quality. With competitive pay, including a night shift uplift, and a strong focus on compliance and continuous improvement, team members have ample opportunities for professional growth and development. The supportive culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Logistics Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like HelloFresh.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by HelloFresh. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Regional Logistics Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at HelloFresh, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at HelloFresh and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into HelloFresh. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at HelloFresh.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to HelloFresh.
