At a Glance
- Tasks: Oversee quality management documentation and ensure compliance with ISO 9001 standards.
- Company: Join HelloFresh, a leader in meal kit delivery, focused on quality and customer satisfaction.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and a dog-friendly office!
- Why this job: Be part of a dynamic team driving continuous improvement and making a real impact on quality standards.
- Qualifications: 3+ years in process writing, strong organizational skills, and proficiency in documentation software required.
- Other info: Location: Banbury, UK; free breakfast in the office and mental health support available.
The predicted salary is between 36000 - 60000 £ per year.
<b>Job Description</b><p>About The Team:\\n\\nThis role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the Windmill Site, whilst maintaining robust version control and document management systems to ensure all materials are current and accessible. Responsible for the delivery of high-quality documentation. Ensuring that Health & Safety standards and Food Safety standards are adhered to at all times.\\n\\nWhat You Will Be Doing:\\nā Process and Documentation:\\n ā Develop standard operating procedures (SOPsWBIs) to ensure consistent performance across all departments and teams.\\n ā Embed best practice into standard work and share across networks.\\n ā Review and maintain documentation to ensure compliance with ISO 9001 standards, including version control and updates.\\n ā Evaluate and improve departmental processes and documentation, ensuring clarity, accuracy, and compliance with relevant standards (e.g., Food Safety, Health & Safety, BRCGS).\\n ā Re-evaluate and document process improvements and lessons learnt when updating process documentation with stakeholders.\\n\\nā Continuous Improvement and Project Management:\\n ā Identifying opportunities for improvement using structured methodologies like LSS. </p><p>Provide updates on progress, risks, and escalations.\\n ā Design, monitor, and report on project KPIs, adapting them to meet business goals and advising team members on their metrics.\\n ā Ensure that all operational processes support the delivery of high-quality products and services to customers.\\n\\nā Stakeholder Engagement and Collaboration:\\n ā Build and maintain strong relationships with key stakeholders ensuring alignment with senior management on current projects and achievements.\\n ā Collaborate across departments to resolve standardisation issues, share best practices, and drive compliance.\\n\\nā Training and Development:\\n ā Develop and execute OpEx site strategies aligned with broader business KPIs.\\n ā Work strategically to ensure that work streams deliver tangible benefits to the business.\\n\\nā Strategic Alignment and Execution:\\n ā Develop and execute Systems & Process site strategies aligned with broader business KPIs.\\n ā Work strategically to ensure that work streams deliver tangible benefits to the business.\\n\\nWho You Are:\\nā GCSE English, Maths\\nā Minimum 3 years of experience in process writing or similar role\\nā Understanding of Lean and process creation\\nā Strong organisational and project management abilities\\nā Excellent writing, editing and proofreading skills\\nā Proficiency in documentation software and version control systems\\nā Lean Six Sigma Yellow Belt & STEM related degree would be a plus\\nā BRCGS Awareness & ISO 9001 Awareness would be a plus\\n\\nWhat You Will Get in Return:\\nā 70% off HelloFresh or Green Chef boxes\\nā Company pension scheme\\nā Gym membership\\nā Bupa private medical insurance (including dental & family cover options)\\nā Electric vehicle scheme\\nā Mental health first aiders and an employee assistance programme\\nā Dog friendly office! (London site only)\\nā If in the office, enjoy a free breakfast every day\\nā Eye care scheme\\nā Cycle to work scheme\\nā Group Life Assurance\\n\\nLocation: The HelloFresh Granary, Unit 3 Chalker Wy, Banbury OX16 4XD, United Kingdom\\n\\nNext Steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.\\n\\nYou are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. </p><p>You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.\\n\\nIf you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.</p>
Quality Compliance Manager (Relevant Experience Required) employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Quality Compliance Manager (Relevant Experience Required)
āØTip Number 1
Familiarize yourself with ISO 9001 standards and how they apply to quality management documentation. This knowledge will not only help you in the interview but also demonstrate your commitment to compliance and quality.
āØTip Number 2
Highlight any experience you have with Lean Six Sigma methodologies, especially if you have a Yellow Belt certification. Being able to discuss specific projects where you've implemented process improvements can set you apart.
āØTip Number 3
Prepare examples of how you've successfully collaborated with stakeholders in previous roles. Strong interpersonal skills are crucial for this position, so be ready to share stories that showcase your ability to build relationships and drive compliance.
āØTip Number 4
Stay updated on best practices in documentation management and version control systems. Being knowledgeable about the latest tools and techniques will show that you're proactive and ready to contribute from day one.
We think you need these skills to ace Quality Compliance Manager (Relevant Experience Required)
Some tips for your application š«”
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in process writing and quality management. Emphasize your understanding of ISO 9001 standards and any experience with Lean methodologies.
Craft a Strong Cover Letter: In your cover letter, clearly articulate your passion for quality compliance and how your skills align with the responsibilities outlined in the job description. Mention specific examples of past projects where you improved documentation or processes.
Highlight Relevant Skills: Focus on showcasing your organizational and project management abilities. Include details about your proficiency in documentation software and version control systems, as well as any certifications like Lean Six Sigma.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, as excellent writing and editing skills are crucial for this role.
How to prepare for a job interview at HelloFresh
āØShowcase Your Documentation Skills
Be prepared to discuss your experience with creating and maintaining quality management documentation. Highlight specific examples where you ensured compliance with ISO 9001 standards and how you managed version control effectively.
āØDemonstrate Continuous Improvement Mindset
Discuss your familiarity with Lean methodologies and how you've applied them in previous roles. Share instances where you identified process improvements and the impact they had on operational efficiency.
āØEngage with Stakeholders
Prepare to talk about your experience in building relationships with key stakeholders. Provide examples of how you collaborated across departments to resolve issues and drive compliance, emphasizing your communication skills.
āØHighlight Training and Development Experience
If you have experience in developing training programs or executing operational excellence strategies, make sure to mention it. Discuss how these initiatives aligned with business KPIs and the tangible benefits they delivered.