At a Glance
- Tasks: Coordinate deliveries, manage logistics, and ensure customer satisfaction in a fast-paced environment.
- Company: Join the dynamic HelloFresh team, ensuring timely delivery for happy customers.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more!
- Other info: Flexible hybrid working policy and a dog-friendly office in London!
- Why this job: Be hands-on in a role that keeps everything running smoothly and makes a real difference.
- Qualifications: Fork Lift Truck trained with logistics experience and strong multitasking skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Team: This team is the engine room of our Hello Fresh Delivery Network (HFDN) focused on making sure every customer box gets where it needs to be, on time and in full for our customers in the North West. They are the intermediary between drivers and customers taking on sole responsibility for the final mile/home delivery. The Operations Coordinator will be site-based and hands-on, responsible for the day-to-day delivery execution, live vehicle management, route readiness, real-time issue handling, and first-line driver engagement.
What You Will Be Doing:
- Proactively identify and escalate critical issues, while driving long-term improvements by prioritising sustainable, practical solutions
- Keep cost and service top of mind in every operational decision
- Unload inbound trailers as they arrive, ensuring boxes are correctly placed and sequenced for delivery
- Stay focused on the end goal ensuring a happy customer
- Be ready to jump in when needed; this is a role for someone who leads from the floor, not the sidelines
Who You Are:
- It is essential you are Fork Lift Truck trained with counterbalance experience
- Extensive experience in logistics, transport, or home delivery operations
- Strong organisational and multitasking skills with the ability to stay calm in a fast-paced environment
- A clear communicator who builds good relationships and follows up on actions
- A positive, solutions-first attitude with a hands-on approach
What you will get in return:
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Location: 620 Warrington Rd, Risley, Croft, Warrington WA3 6BE
Shifts: 40 hour working week with a fixed shift pattern of Saturday 2am-9am, Sunday 12am-10am, Monday 12am-10am, Tuesday 2am-9am, Wednesday 2am-9am
Hybrid Working Policy: We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
Remote Operations Coordinator in Oxford employer: HelloFresh
HelloFresh is an exceptional employer that prioritises employee well-being and growth, offering a range of benefits including substantial discounts on meal boxes, a comprehensive pension scheme, and private medical insurance. Our dynamic work culture fosters collaboration and hands-on engagement, ensuring that every team member plays a vital role in delivering outstanding service to our customers in the North West. With opportunities for hybrid working and a supportive environment, HelloFresh is committed to creating a fulfilling workplace where employees can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Operations Coordinator in Oxford
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like HelloFresh.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by HelloFresh. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Remote Operations Coordinator in Oxford
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at HelloFresh, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at HelloFresh and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into HelloFresh. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at HelloFresh.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to HelloFresh.
