At a Glance
- Tasks: Lead a dynamic team to ensure perfect packing of customer boxes every time.
- Company: Join HelloFresh, a leading meal kit service dedicated to quality and customer satisfaction.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and a dog-friendly office!
- Other info: Flexible hybrid working policy and a supportive workplace culture await you!
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills and team culture.
- Qualifications: Experience in operations management and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About The Team:As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.What You Will Be Doing:Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.Lead a team of Shift Managers and Team Leaders to deliver shift performance and continuous improvementDeliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.Develop and empower the operational team through several layers of indirect reports.Think outside the box (pun intended) about our business, delivering impactful projects in areas from customer experience to waste management and lean production.Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.Who You Are:Ideally, be from an Operations background with experience in managing a large indirect team in a high-performing operation.Experience in working with various warehouse management systems.Demonstrated adaptability to a fast-paced and constantly changing environment.Propensity to lead from the front, developing those around you to be better than yourself.Proven ability to engage and motivate not only direct reports but peers and supporting functions.Great communication skills and decision-making capabilities. The logical approach to decision making.Energy, enthusiasm, commitment, and a can-do flexible attitude.Strong understanding of health and safety and its application in a warehouse/production environment.Experience with / strong understanding of a food hygiene environment and automated operations is beneficial.What you will get in return: 70% off HelloFresh or Green Chef boxes Company pension scheme Gym membership Bupa private medical insurance (including dental & family cover options) Mental health first aiders and an employee assistance programme Nursery support scheme Cycle to work scheme Group Life AssuranceLocation: Spondon, DerbyWorking Schedule: Wednesday to Saturday rotating days and nights every 3 months 7:00 - 7:00Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Operations Manager in Derby employer: HelloFresh
HelloFresh in Derby offers a dynamic work environment where employees are valued for their contributions to food safety and quality. With competitive pay, including a night shift uplift, and a strong focus on compliance and continuous improvement, team members have ample opportunities for professional growth and development. The supportive culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Derby
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) mentioned in the job description. Understanding how to measure success in areas like health and safety, quality, and team culture will help you demonstrate your capability to meet these expectations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've developed and motivated teams in previous roles. Be ready to discuss specific strategies you've used to engage your team and improve performance, as this aligns perfectly with what we're looking for.
✨Tip Number 3
Research our company culture and values, especially around customer obsession and trust. Being able to articulate how your personal values align with ours can set you apart from other candidates and show that you're a great fit for our team.
✨Tip Number 4
Prepare to discuss your experience with warehouse management systems and food hygiene environments. Highlighting your technical knowledge and adaptability in fast-paced settings will demonstrate your readiness for the challenges of the Operations Manager role.
We think you need these skills to ace Operations Manager in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in operations management, particularly in leading teams and managing performance. Use specific examples that demonstrate your ability to meet KPIs and improve team culture.
Craft a Compelling Cover Letter:In your cover letter, express your passion for customer service and your experience in developing talent. Mention how you can contribute to HelloFresh's goals and culture, and provide examples of how you've successfully resolved issues in previous roles.
Highlight Relevant Skills:Emphasise your adaptability to fast-paced environments, strong communication skills, and decision-making capabilities. Make sure to mention any experience with warehouse management systems and food hygiene standards, as these are crucial for the role.
Show Enthusiasm:Let your personality shine through in your application. Show energy and enthusiasm for the role and the company. This can set you apart from other candidates who may have similar qualifications but lack the same level of passion.
How to prepare for a job interview at HelloFresh
✨Show Your Customer Obsession
Make sure to highlight your passion for customer satisfaction during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in high-pressure environments. Talk about how you've motivated and developed your team members to achieve their best performance.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to operations management. Be prepared to explain how you've successfully met or exceeded these metrics in past positions.
✨Emphasise Adaptability
Operations can be unpredictable, so it's crucial to demonstrate your ability to adapt to changing circumstances. Share examples of how you've effectively managed unexpected challenges in your previous roles.
