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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure perfect customer box packing and operational excellence.
- Company: Join HelloFresh, a fast-growing company with a focus on innovation and teamwork.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in operations management and leading large teams in fast-paced settings.
- Other info: Be part of a supportive culture with great career growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
About The Team
As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.
What You Will Be Doing
- Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
- Lead a team of Shift Managers and Line Leaders to deliver shift performance and continuous improvement.
- Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.
- Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
- Develop and empower the operational team through several layers of indirect reports.
- Think outside the box about our business, delivering impactful projects in areas from customer experience to waste management and lean production.
- Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.
Who You Are
- Operations background with experience in managing a large indirect team in a high-performing operation.
- Experience in working with various warehouse management systems.
- Demonstrated adaptability to a fast-paced and constantly changing environment.
- Propensity to lead from the front, developing those around you to be better than yourself.
- Proven ability to engage and motivate not only direct reports but peers and supporting functions.
- Great communication skills and decision-making capabilities.
- The logical approach to decision-making.
- Energy, enthusiasm, commitment, and a can-do, flexible attitude.
- Strong understanding of health and safety and its application in a warehouse/production environment.
- Experience with / strong understanding of a food hygiene environment and automated operations is beneficial.
What you will get in return
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Nursery support scheme
- Cycle to work scheme
Operations Manager employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at HelloFresh. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing our operations inside out. Familiarise yourself with our KPIs and think of examples from your past that showcase your ability to lead teams and improve processes.
✨Tip Number 3
Show your passion for customer obsession! During interviews, share stories that highlight how you've gone above and beyond to ensure customer satisfaction. We love candidates who put customers first!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands directly in our hands. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your operations background, team management experience, and any relevant achievements that showcase your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations and how you can contribute to our customer obsession. Share specific examples of how you've developed talent and improved processes in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced in fast-paced environments. We want to see how you dynamically resolve issues and ensure smooth operations, so give us some juicy examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at HelloFresh
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operations of the company. Familiarise yourself with their warehouse management systems and how they ensure quality and safety in food production. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Demonstrate Leadership Skills
Be ready to share specific examples of how you've led teams in the past. Highlight your experience in developing talent and motivating others. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your leadership has positively impacted performance.
✨Show Your Customer Obsession
Prepare to discuss how you've put customers first in previous roles. Think of instances where you went above and beyond to ensure customer satisfaction. This aligns perfectly with the company's focus on delivering perfect boxes every time, so make it a key part of your conversation.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle unexpected issues during shifts. Prepare some examples of challenges you've faced and how you resolved them effectively. This will demonstrate your ability to think on your feet and maintain performance under pressure.
