At a Glance
- Tasks: Lead a dynamic team to ensure perfect packing of customer boxes every time.
- Company: Join HelloFresh, a fast-growing company with a focus on innovation and teamwork.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Why this job: Make a real impact in operations while developing your leadership skills.
- Qualifications: Experience in operations management and a passion for team development.
- Other info: Flexible hybrid working policy and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About The Team
As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.
What You Will Be Doing
- Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
- Lead a team of Shift Managers and Line Leaders to deliver shift performance and continuous improvement.
- Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.
- Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
- Develop and empower the operational team through several layers of indirect reports.
- Think outside the box about our business, delivering impactful projects in areas from customer experience to waste management and lean production.
- Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.
Who You Are
- Operations background with experience in managing a large indirect team in a high‑performing operation.
- Experience in working with various warehouse management systems.
- Demonstrated adaptability to a fast‑paced and constantly changing environment.
- Propensity to lead from the front, developing those around you to be better than yourself.
- Proven ability to engage and motivate not only direct reports but peers and supporting functions.
- Great communication skills and decision‑making capabilities.
- The logical approach to decision‑making.
- Energy, enthusiasm, commitment, and a can‑do, flexible attitude.
- Strong understanding of health and safety and its application in a warehouse/production environment.
- Experience with/strong understanding of a food hygiene environment and automated operations is beneficial.
What You Will Get In Return
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Location & Shifts
Location: HelloFresh The Windmill, Unit 2 Plot 8, Smart Parc, DE21 7HW
Shifts: Wed‑Sat or Sun‑Wed rotating every 3 months days/nights 7‑7
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you’re applying for, please consult with your recruiter.
Next Steps
Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety‑related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
Operations Manager in Long Eaton employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Long Eaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to operations management. Think about how you can showcase your experience in leading teams and improving processes. We want you to shine, so rehearse your answers until they feel natural!
✨Tip Number 3
Don’t forget to research HelloFresh! Familiarise yourself with their values, culture, and recent projects. This will not only help you tailor your responses but also show that you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the HelloFresh family. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager in Long Eaton
Some tips for your application 🫡
Show Your Customer Obsession: When writing your application, make sure to highlight your passion for customer satisfaction. We love candidates who can demonstrate how they've gone above and beyond to ensure customers are happy.
Tailor Your Experience: Don’t just send a generic application! We want to see how your specific experiences align with the Operations Manager role. Mention any relevant operations or team management experience that showcases your ability to lead and motivate.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HelloFresh
✨Know Your Operations Inside Out
Before the interview, brush up on your knowledge of operations management, especially in a warehouse or production environment. Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as health and safety standards, quality control, and team culture. This will show that you’re not just interested in the position but also understand what it takes to excel in it.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, particularly in high-pressure situations. Think of specific examples where you’ve motivated your team or resolved conflicts effectively. Highlight how you empower others to develop their skills, as this aligns perfectly with the company’s focus on talent development.
✨Demonstrate Customer Obsession
Since the role emphasises customer satisfaction, come ready with examples of how you’ve prioritised customer needs in past roles. Discuss any initiatives you’ve led that improved customer experience or operational efficiency. This will resonate well with the company's values and show that you’re a great fit.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in dynamic environments. Prepare for scenarios where you might need to resolve issues quickly during a shift. Practising these responses will help you articulate your logical approach to decision-making and demonstrate your adaptability in fast-paced settings.