Senior FSQA Manager in London

Are you passionate about building food safety standards and driving product quality? We are looking for someone with strong technical experience to drive food safety and quality compliance, supporting the UK market while contributing to food safety excellence across other HelloFresh markets.

Our Food Safety & Quality Assurance team is recruiting an experienced and highly driven FSQA Manager, based in the UK, to support our growing local ingredient sourcing strategy while contributing to our international FSQA agenda. This role has a clear UK/ROI focus, with approximately 50% of time dedicated to supporting the UK local ingredient sourcing team. In this capacity, you will act as the FSQA business partner for UK-sourced ingredients. The remaining 50% of the role will focus on driving food safety and quality compliance across our international Grocery and Convenience supplier base.

You will work closely with UK sourcing, procurement, supply chain, and distribution centre teams, while also collaborating with FSQA colleagues and stakeholders across Europe. The role combines hands-on supplier engagement with strategic FSQA projects, ensuring robust food safety standards and consistent product quality for our customers.

What You Will Be Doing:

• UK/IR local ingredient sourcing (≈50%)
• Act as the FSQA partner embedded within the UK local ingredient sourcing team, providing hands-on food safety and quality input to sourcing and commercial decisions
• Lead supplier approval, audits, onboarding, and ongoing performance management for UK-based and locally sourced suppliers
• Drive risk assessments, specifications, and shelf-life validations for locally sourced ingredients
• Identify and mitigate food safety and quality risks in close collaboration with sourcing, suppliers, and operational teams
• Provide pragmatic FSQA guidance that enables speed to market without compromising food safety or quality
• International FSQA scope (≈50%)
• Deliver the same FSQA activities across international suppliers, including audits, approvals, onboarding, and performance management
• Drive continuous improvement initiatives and complaint reduction across the supply base
• Establish and embed standardised FSQA ways of working across markets
• Investigate and manage quality incidents through root cause analysis and corrective actions
• Own and track key FSQA performance indicators related to compliance and quality

Who You Are:

• 3+ years of experience in a quality and/or food safety management role within the food industry, ideally with strong exposure to the UK supply base
• Proven experience auditing food manufacturers, supported by relevant food safety and quality qualifications (e.g. HACCP, internal auditor certification)
• Solid understanding of (UK) food safety legislation, supplier approval processes, and risk-based food safety management
• Strong stakeholder management skills, with the ability to partner effectively with sourcing and commercial teams
• Confident and pragmatic decision-maker who remains calm under pressure
• High energy and adaptability to thrive in a fast-paced, operational environment
• Willingness to travel within the UK and internationally, spending approximately 50% of time at suppliers, distribution centres, and the home office
• Experience working cross-functionally across international markets and proficiency with Google Suite / MS Office tools

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London / DC Site(s)

Hybrid Working Policy: We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.