Manager International FSQA (all genders) in London

The role involves ensuring food safety and quality standards across our distribution network in DACH and UK. This includes leading the professionalisation of compliance within our 20 hubs in DACH and an expanding network of 4 hubs in UK, while supporting HelloFresh Delivery Network operations. Your mission will be to improve, implement, and maintain robust Quality Management Systems that meet legislative requirements, HelloFresh Standards, and BRCGS certification standards. You will embed effective processes and training while mitigating FSQA risks and ensuring audit readiness, all to protect our customers and drive operational excellence.

What you’ll do:

• Act as the FSQA expert for logistics in DACH and UK, ensuring compliance with food safety legislation and due diligence at all times.
• Take ownership of logistics FSQA performance by setting up governance, building trackers, and driving KPI reporting.
• Lead/support crisis and incident management, coordinating investigations, resolutions, and projects related to traceability, temperature control, and cold chain management.
• Establish and maintain a QMS aligned with BRCGS Storage & Distribution standards, supporting certifications and recertifications in DACH and UK.
• Develop and implement SOPs, HACCP systems, and audit programs, while training hub teams to ensure lasting compliance.
• Validate and verify cold chain processes and follow up on corrective and preventive actions, reducing the risk of non-conformance.
• Collaborate with Operations, Fleet, and DC FSQA teams to embed standards, ensure full traceability, and foster a strong food safety culture.

What you’ll bring:

• Strong expertise in logistics FSQA; knowledge of EU food safety legislation is required. Expertise in UK and DACH markets is a plus.
• Experience with GFSI-recognised standards and BRCGS is also a strong advantage.
• Proven ability to establish, maintain, and audit HACCP systems and QMS, while developing, implementing, and training SOPs and FSQA processes across sites.
• Openness to travel to our locations in UK and DACH.
• Excellent stakeholder management and communication skills, with the ability to work effectively with internal teams, external partners, and authorities while driving a strong FSQA culture.
• Analytical and data-driven mindset, capable of setting up governance structures, converting data into KPIs and trackers, and harmonising FSQA processes across regions for scalability and efficiency.
• Advanced Google Suite and MS Office skills (G-sheets, G-doc, G-slides, Excel, Word, PowerPoint).
• Fluency in English is required; German and/or French are a big plus.

What we offer:

• Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh-subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Mental health support, transportation perks, and working-parent-friendly benefits.
• 24/7 gym access, wellbeing platforms like Headspace and Spill, and sabbatical leave options.

Are you up for the challenge? Please submit your complete application below including your salary expectations and earliest starting date. After submitting an application our team will review this and get back to you within 5 business days.

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.