At a Glance
- Tasks: Lead logistics for UK & Ireland, driving efficiency and service excellence.
- Company: Join HelloFresh, a dynamic company focused on innovation and teamwork.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Other info: Hybrid working policy and opportunities for travel across Europe.
- Why this job: Make a real impact in logistics while working with cutting-edge technology.
- Qualifications: 5+ years in logistics, strong leadership, and data analysis skills required.
The predicted salary is between 70000 - 90000 £ per year.
About the role
Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance.
You will drive efficiency, service excellence, cost optimization, and strategic execution across the logistics network, ensuring the delivery of business objectives and customer expectations throughout the two countries.
You will be a part of the UK&IE SMT team and be the senior logistics POC representing your markets globally, reporting directly to the European Logistics Director.
What you will be doing
Performance Management
- Owning relationships with our 3PL’s at the most senior level, with a strong focus on providing best in class delivery experience to our customers.
Optimising our carrier mix to strike the right trade offs between cost and service.
- Measure and drive improvements across all core logistic metrics, such as OTD,
Cost per order, Labour minutes per box.
- Drive strategic crisis management and risk mitigation projects to ensure minimal disruption to service.
- Team Leadership
- Lead and motivate a team leading by example at all times and exemplifying Hello Fresh DNA.
- Ownership and continuous improvement of our best in class engagement score, making Hello Fresh and specifically the Logistics department a great place to work.
- Relentless prioritisation and open communication to ensure everyone is working towards the same goals.
- Work cross functionally with local teams such as production and marketing, whilst also collaborating with global counterparts across Europe, US and Australia + New Zealand.
- Budget Management
- Full UK and Ireland Logistics P&L ownership covering all areas including 3PLs, middle & final mile transport, overheads.
- Contract management, reducing delivery costs through supplier negotiations and other creative initiatives.
- Working alongside our finance team to hit & exceed budget expectations.
- Innovation
- Create long term solutions to reduce delivery errors in conjunction with our key suppliers and internal teams, with a strong focus on using data to measure the effectiveness of initiatives.
- Evaluate new partner opportunities with full responsibility over the selection and onboarding of new carriers based on performance, service capabilities, and cost-effectiveness.
- Evaluate customer NPS and Trustpilot feedback to identify key opportunity areas and setting mid / long term initiatives to improve customer sentiment.
- Partner with global tech and data teams to ensure the local teams have the right tools for the job with a high focus on AI and removing manual tasks.
- Drive and own the logistics strategy , curating yearly OKRs in collaboration with the business yearly plan, remaining laser focused on execution
Who you are
- At least 5+ years of demonstrable experience working with or for national B2C carriers. Contract management experience negotiating terms and conditions with third parties.
- P&L ownership with demonstrable experience of cost savings in challenging environments.
- You will be an expert in UK final mile delivery networks.
- A clear demonstrable track record of improving courier final mile performance using data to challenge and measure. Attention to detail and a results-driven mindset is a must.
- Excellent leadership and people management experience with strong evidence of building engaged teams.
- Proven track record of curating strategic initiatives both short and long term.
- Strong problem solving abilities and a proactive approach to resolving challenges.
- Understanding of Logistics tech systems to be able to engage with technical stakeholders e. g TMS.
- Ability to work collaboratively in a fast-paced environment, demonstrating our egoless DNA value daily.
- Proficiency with data analysis tools (Google suite, SQL, Power BI, AI).
Desirable
- Experience working with perishable products and the differences in final mile process required
- Industry relationships within UK final mile carriers and tech providers
Travel will be required - minimum 3 days pw between sites (London, Derby, HFDN sites). Monthly/Bi Monthly to Ireland (Dublin) and opportunity for travel in Europe.
What you will get in return
- 70% off Hello Fresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
● Dog friendly office!
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office.
For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps : Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with Hello Fresh in all health and safety matters.
You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake.
You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.
As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual.
Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a Hello Fresh employee, please make sure you have discussed your application with your Line Manager.
Associate Director of Logistics UK & Ireland in London employer: HelloFresh
HelloFresh is an excellent employer that fosters a collaborative and innovative work culture in Spondon, Derby. With a strong focus on employee growth, we offer mentorship opportunities and encourage continuous learning to help you excel in your role as an Automation Engineering Shift Supervisor. Join us to be part of a dynamic team dedicated to delivering exceptional service and making a meaningful impact in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director of Logistics UK & Ireland in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like HelloFresh and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at HelloFresh!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like HelloFresh keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Associate Director of Logistics UK & Ireland in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to HelloFresh:This is your chance to really connect with the team at HelloFresh. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with HelloFresh.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show HelloFresh that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at HelloFresh. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
