Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT support and solve technical issues for team members across France.
- Company: Join HelloFresh, a fast-growing tech powerhouse with a diverse global community.
- Benefits: Competitive pay, hybrid work model, and perks like subsidised meals and pension scheme.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic environment.
- Qualifications: Knowledge of operating systems, corporate software, and strong communication skills required.
- Other info: Opportunities for travel and professional growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
IT Engineer role at HelloFresh
For our ambitious and growing team in France, we are looking for an IT Engineer, working in the IT team you will take a leading role in delivering world class support to all team members in France across a range of hardware and software. You will bring a positive, can do attitude and creative mindset to solving technical issues within France. After understanding the fast paced IT landscape you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across France to deliver a best in class service.
You will
- Be the first point of contact for any support needs that arise including onboarding/offboarding, access requests & troubleshooting
- Manage Workplace and Warehouse Technologies and implement best practices, improving processes, and defining new service standards to deliver exceptional support
- Learn key IT principles alongside analytical skills used to build the ideal IT landscape
- Define and complete technical projects that will have a lasting impact on the company
- Gain working knowledge of a range of platforms including Google Workspace, Azure, the Atlassian Suite and many more
- Proactively improve and automate processes, ensuring knowledge sharing and team efficiency by documenting all changes and new procedures
You have
- A working knowledge of multiple operating systems (MacOS, Windows, iOS or Android) and latest hardware including corporate printing solutions
- An understanding of corporate software (Slack, Google Workspace, Azure, Atlassian, Snipe-IT, Intune, Jamf, SureMDM)
- Strong communication skills with the ability to translate tech talk for any user
- You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamline processes and tasks between your team and relevant groups
- A quantitative and analytical mindset and know how to use data as the basis of your decisions
- A positive proactive approach to tackling any issues without shying away from the challenges that arise
- The ability to travel to scheduled visits to other sites across the Nordics and if needed Europe to work with other members of the team and provide support to the business if required
- Experience with LAN, WAN and WLAN infrastructures
- Knowledge of FortiGate Firewalls, Cisco switches and Cisco Wireless
- A valid EU driver\’s license
What We Offer
Elevate your lifestyle! Join one of Europe\\\’s fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90+ nationalities
- Enjoy a competitive compensation package with perks like a HelloFresh-subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals
- Invest in your growth with a German language learning budget, and access to the HelloFresh Academy
- Well-being support with mental health resources, transportation perks, and working-parent-friendly benefits
Seniority level
- Entry level
Employment type
- Contract
Job function
- Engineering and Information Technology
Industries
- Consumer Services
#J-18808-Ljbffr
IT Engineer employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at HelloFresh on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies of past projects that highlight your IT prowess. Bring these along to interviews to demonstrate your problem-solving abilities.
✨Tip Number 3
Be ready for technical questions! Brush up on your knowledge of operating systems and corporate software. Practising common troubleshooting scenarios can help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the HelloFresh team.
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your experience with operating systems, corporate software, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT and how you can bring a positive, can-do attitude to our team. Don’t forget to mention any specific experiences that relate to the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and avoid jargon where possible. We want to see how you can translate tech talk for all users!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at HelloFresh!
How to prepare for a job interview at HelloFresh
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the operating systems and corporate software mentioned in the job description. Be ready to discuss your experience with MacOS, Windows, Google Workspace, and the Atlassian Suite. This will show that you're not just familiar with the tools but can also effectively use them.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your positive, can-do attitude and creative mindset, which are key for this role.
✨Communicate Clearly
Since strong communication skills are essential, practice explaining technical concepts in simple terms. You might be asked to translate tech talk for non-technical users, so being able to convey your thoughts clearly will set you apart from other candidates.
✨Be Ready to Discuss Process Improvements
Think about any processes you've improved or automated in previous roles. Be prepared to share these experiences and how they contributed to team efficiency. This aligns perfectly with the company's focus on defining new service standards and improving processes.
