At a Glance
- Tasks: Support and enhance our warehouse management system while collaborating with global teams.
- Company: Join HelloFresh, a leading tech powerhouse in the food delivery industry.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Other info: Flexible work hours and a collaborative team culture await you!
- Why this job: Make a real impact in a fast-paced environment with exciting growth opportunities.
- Qualifications: 1+ years of WMS support experience and strong analytical skills required.
The predicted salary is between 29700 - 36300 £ per year.
The role involves reporting into our global warehouse technology team, driving the continued implementation and ongoing maintenance/support of our strategic warehouse management system: Infios (Körber/HighJump) Warehouse Advantage platform. It will also sustain and support the current legacy implementation of a Dematic Matflo application until its deprecation and transition to the strategic product. This position will be based in our facility in Derby, UK, but with a wider global perimeter as part of a network of analysts supporting WMS across all HelloFresh Group sites.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do:
- Support all areas of the HelloFresh warehouse management system (WMS) application [Infios (Körber/HighJump) Warehouse Advantage and DAI/Dematic WMS (Matflo)] for assigned facilities including:
- Acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
- Managing system configuration based on operations team direction
- Facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
- Overseeing user menu profile and security setup for the application based on operations functional roles
- Participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
- Coordinating and executing all required QC/integration/user acceptance testing activities in support of the application with fellow colleagues based in other geographies
- Working with other global WMS technology colleagues in troubleshooting or managing changes to WMS integrations to other platforms
- Represent the Global WMS Technology team area as needed with any cross-functional initiatives and working with colleagues in operations, automation, procurement, or upstream enterprise technology
- Understand all available Global WMS Technology team reporting tools and create reports that enable improved operation visibility and performance
- Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
- Coordinate with a regional infrastructure manager to help support local network services as needed
What you’ll bring:
- WMS Support Experience: 1+ years of experience supporting a WMS in RF-based distribution, manufacturing, or e-commerce fulfillment [Infios (Körber/HighJump) Warehouse Advantage or DAI/Dematic WMS (Matflo) a plus).
- Technical & Analytical Skills: Proficiency in SQL, Excel/Google Sheets, data gathering, and custom report creation.
- Effective Communication: Fluency in English, enabling effective collaboration with both local and global teams.
- Process & Problem-Solving Mindset: A strong operational and technical aptitude with the ability to analyse and improve workflows.
- Team-Oriented Approach: A collaborative mindset with a 'roll up your sleeves' attitude, comfortable working across all levels of an organization.
- Attention to Detail & Adaptability: The ability to multitask, prioritise, and maintain accuracy in a fast-paced environment.
- Flexibility & Mobility: Willingness to adjust work hours for 24/7 operations across different time zones, participate in paid off-hours on-call rotations, and travel as needed for projects or team collaboration.
What we offer:
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym/Wellbeing membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Fulfillment Technology Analyst, Derby DC (f/m/x) employer: HelloFresh
HelloFresh is an excellent employer that fosters a collaborative and innovative work culture in Spondon, Derby. With a strong focus on employee growth, we offer mentorship opportunities and encourage continuous learning to help you excel in your role as an Automation Engineering Shift Supervisor. Join us to be part of a dynamic team dedicated to delivering exceptional service and making a meaningful impact in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfillment Technology Analyst, Derby DC (f/m/x)
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like HelloFresh and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at HelloFresh!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like HelloFresh keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fulfillment Technology Analyst, Derby DC (f/m/x)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to HelloFresh:This is your chance to really connect with the team at HelloFresh. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with HelloFresh.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show HelloFresh that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at HelloFresh. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
