At a Glance
- Tasks: Coordinate daily home delivery operations and ensure efficient route coverage.
- Company: Join HelloFresh, a leading meal kit delivery service with a vibrant team culture.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and more.
- Other info: Onsite role in Derby with excellent career growth opportunities.
- Why this job: Be part of a dynamic team that prioritises customer satisfaction and operational excellence.
- Qualifications: Experience in logistics, strong organisational skills, and proficiency in data analysis tools.
The predicted salary is between 26100 - 31900 £ per year.
About The Team
The Home Delivery Coordinator plays a pivotal role in ensuring the seamless execution of day to day home delivery operations via multiple Delivery Service Partners (DSPs).
This role requires overseeing a number of variables, from ensuring route coverage to maintaining service quality aligned with our promise to customers.
The Home Delivery Coordinator leverages multiple systems, including live tracking, EPOD (Electronic Proof of Delivery) monitoring, and data analysis tools, to identify trends, rectify errors, and improve overall performance.
The role will foster strong relationships with DSPs, internal logistics teams, and key stakeholders across the business, keeping our customers at the heart of everything we do.
The Home Delivery Coordinator will exemplify a hands on, problem solving mindset, a commitment to learning and an egoless, collaborative approach while relentlessly prioritising for long term success.
What You Will Be Doing
- Oversee daily delivery operations, ensuring all routes are covered efficiently by DSPs.
- Monitor live delivery systems and address any operational challenges in real-time.
- Review EPOD images and performance data to ensure service quality aligns with customer expectations.
- Escalate unresolved or critical issues to appropriate DSPs or internal management.
- Identify, analyse, and implement solutions for recurring operational challenges.
- Use data tools (e. g., Excel, SQL) to analyse trends, identify errors, and uncover opportunities for improvement.
- Prepare and present regular performance reports, highlighting key insights and actionable recommendations.
- Maintain cost awareness in all operational decision-making and improvement initiatives.
Who You Are
- Experience in home delivery operations or a similar logistics role.
- Demonstrated ability to manage day-to-day operations with multiple variables.
- Exceptional organisational and time management skills.
- Proficiency in data analysis tools (e. g., Excel, Google Sheets).
- Strong analytical and problem-solving skills.
- Strong ability to build partnerships with internal and external stakeholders.
- Excellent relationship management and communication abilities.
- Proven experience in team management.
What you will get in return
- 70% off Hello Fresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Location : Hello Fresh, 1, Holme Lane, Spondon, Derby DE21 7HW. This is an onsite role.
Shifts
Any five days out of seven, day shifts, will include at least one weekend day
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Next steps : Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with Hello Fresh in all health and safety matters.
You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake.
You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.
As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual.
Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a Hello Fresh employee, please make sure you have discussed your application with your Line Manager.
Final Mile Delivery Coordinator in Derby employer: HelloFresh
HelloFresh is an excellent employer that fosters a collaborative and innovative work culture in Spondon, Derby. With a strong focus on employee growth, we offer mentorship opportunities and encourage continuous learning to help you excel in your role as an Automation Engineering Shift Supervisor. Join us to be part of a dynamic team dedicated to delivering exceptional service and making a meaningful impact in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Final Mile Delivery Coordinator in Derby
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like HelloFresh and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at HelloFresh!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like HelloFresh keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Final Mile Delivery Coordinator in Derby
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to HelloFresh:This is your chance to really connect with the team at HelloFresh. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at HelloFresh
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with HelloFresh.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show HelloFresh that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at HelloFresh. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
