At a Glance
- Tasks: Support daily café operations and lead a vibrant team to create a welcoming atmosphere.
- Company: Fego Caffe, where we prioritise hospitality and team culture.
- Benefits: Competitive salary, free meals, daytime hours, and growth opportunities.
- Other info: Enjoy a supportive team culture and opportunities for personal development.
- Why this job: Join us to make a real impact on guest experiences and team dynamics.
- Qualifications: Experience as a Supervisor or Assistant Manager with a people-focused approach.
The predicted salary is between 25000 - 30000 £ per year.
At Fego, we don’t just run restaurants — we create places people feel at home. We’re looking for an Assistant Manager who leads with warmth, energy and care for people. Someone who enjoys being on the floor, supporting the team and helping build a strong, consistent environment day to day. This role is for someone who believes great hospitality is about people, small details and showing up every day with the right attitude.
About the Role
As Assistant Manager, you’ll work closely with the General Manager to support the running of the restaurant. You’ll be hands‑on, present and leading from the floor — helping the team stay organised, confident and focused, while making sure guests feel genuinely looked after. You’ll bring structure where needed, but always with a human approach.
You will:
- Support the day‑to‑day running of the café
- Lead shifts and be a strong presence on the floor
- Help build, support and develop the team
- Create a warm, relaxed and welcoming atmosphere
- Keep standards high across service, food and environment
- Support rotas, stock, labour and daily organisation
- Follow and improve systems and ways of working
- Keep communication clear between kitchen and floor
- Step in during busy periods and keep service flowing
Who You Are
You’re positive, reliable and people‑focused. You enjoy working closely with a team and take pride in doing things properly. You’ll fit well here if you:
- Have experience as a Supervisor or Assistant Manager
- Enjoy being on the floor and leading by example
- Stay calm and solution‑focused during busy service
- Communicate clearly and with respect
- Are organised and structured in how you work
- Take initiative and ownership of your shifts
- Care about people and team culture
- Enjoy creating a great guest experience
The Fego Way (How We Lead)
At Fego, how you show up matters. We’re looking for someone who:
- Leads with kindness and generosity – supports the team and creates a positive environment
- Brings energy and presence – someone people naturally follow
- Acts with integrity – fair, honest and consistent
- Listens and adapts – open to feedback and aware of their impact
- Keeps standards high – cares about the details and consistency
- Is hands‑on and supportive – leads from the floor, not from the side
- Has a “can and will” attitude – finds solutions and takes ownership
- Communicates clearly – keeps the team aligned and confident
- Stays organised – uses structure to support the team and service
What We Offer
- Competitive salary + TRONC
- Free meals and drinks on shift
- Team discount for you, friends and family
- Daytime‑only hours
- Training, support and development
- Opportunities to grow within the Fego group
- A supportive, positive team culture
Why Fego?
Because it’s about more than just running shifts. It’s about creating a place where:
- guests feel comfortable and welcome
- teams feel supported and proud
- people enjoy coming to work
Interested? Let’s Talk
If you’re a hands‑on, people‑focused leader who enjoys being on the floor and part of a strong team, we’d love to hear from you. There’s always room for great people at Fego.
Assistant Manager employer: Hellofego
Hellofego in Ascot is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a General Manager, you will enjoy competitive pay while leading a dedicated team in creating a welcoming café atmosphere, all within a supportive environment that values your contributions and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hellofego. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hellofego
Don't be shy about reaching out to Hellofego directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hellofego and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hellofego
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
