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- Tasks: Lead complex global projects and ensure seamless delivery for custom client programmes.
- Company: EZRA, a coaching company dedicated to personal and professional growth.
- Benefits: World-class coaching, charity days, learning budget, and a weekly wellbeing hour.
- Why this job: Make a real impact by transforming lives through coaching and project management.
- Qualifications: 5+ years in project management with strong leadership and mentoring skills.
- Other info: Join a diverse, inclusive, and dog-friendly team in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK – Hybrid (3 days/week in office)
Who we are: We believe everyone can be better with a coach... and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The role: The Academy Global Project Manager plays a critical role in delivering EZRA’s solutions and products through large-scale, custom client programs. You’ll lead every stage of project implementation – from requirements gathering to successful close, ensuring a seamless rollout that exceeds client expectations. In this role, you’ll collaborate with a global team, mentor and coach other project management professionals, and champion best practices. Your focus will be on strengthening client relationships, simplifying complex delivery, and creating a high-quality experience that drives impact. We’re looking for someone motivated and passionate about leading complex projects, with a strong customer and revenue focus, a proactive approach to collaboration, and the ability to thrive in a fast-changing, matrixed environment.
What you’ll do:
- Lead complex projects: Provide project management leadership for large-scale client programs, partnering with account teams and program managers.
- Define and set up projects: Collaborate with sales and solutions to establish scope, charter, and requirements; align customer expectations with delivery processes, tracking, and reporting.
- Establish governance: Create clear roles, structures, and communication plans to ensure effective delivery and stakeholder alignment.
- Manage execution: Oversee project plans, schedules, RAID logs, and trackers; control changes in scope, schedule, cost, and risk.
- Client-facing leadership: Act as the primary escalation point, ensuring deliverables are met, issues resolved, and decisions facilitated.
- Resource coordination: Secure and manage resources at global, regional, and local levels to achieve outcomes.
- Drive collaboration: Engage stakeholders to ensure seamless delivery and customer experience; write and execute communications for teams and participants.
- Monitor and report: Track benefits, outcomes, KPIs, and metrics; support continuous improvement initiatives.
- Optimize processes: Leverage resources effectively to improve efficiency and mature project management discipline.
- Mentor and educate: Guide other project managers, onboard new team members, and consult stakeholders on project management best practices for L&D.
What you’ll need:
- 5+ years managing customer projects (global experience preferred) and 5+ years in relevant industries (HR, learning, higher education, organizational development).
- L&D industry experience in HR consulting, talent management, leadership development or coaching is highly desirable.
- Proven ability to mentor, onboard, and build engaged, people-first teams; strong delegation and prioritization skills.
- Formal training/certifications; ability to apply multiple methodologies; experience defining processes to improve efficiency.
- Proficient in MS Office (PowerPoint, Excel, Teams/SharePoint); tech-savvy with tools like PSA, Salesforce, Clarity, MS Project, PowerAutomate, PowerBI.
- Skilled in tracking delivery details, simplifying complex data, and creating dashboards that drive decisions.
- Excellent interpersonal, listening, and presentation skills; able to influence, manage conflict, and integrate customer perspectives.
- Comfortable operating in high-change, matrixed environments; proactive and resourceful at all organizational levels.
- University degree strongly preferred.
- Fluent in English (additional language within geography preferred).
What we offer:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Academy Global Project Manager - EZRA employer: Helloezra
Contact Detail:
Helloezra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academy Global Project Manager - EZRA
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Academy Global Project Manager. Highlight your project management skills and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Academy Global Project Manager - EZRA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Academy Global Project Manager role. Highlight your relevant experience in managing customer projects and your passion for coaching, as this will show us you understand what we're all about.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your project management leadership and ability to drive collaboration. We want to see how you’ve made an impact in previous roles.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your motivations and what excites you about the role and our mission at EZRA.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Helloezra
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those that align with the role of Academy Global Project Manager. Be ready to discuss specific challenges you faced, how you overcame them, and the impact your leadership had on the project outcomes.
✨Showcase Your Coaching Skills
Since this role involves mentoring and coaching, prepare examples that highlight your experience in these areas. Think about times when you’ve guided team members or improved project management practices, and be ready to share how you foster a people-first approach.
✨Demonstrate Your Client-Facing Experience
The role requires strong client relationships, so come prepared with stories that illustrate your ability to manage client expectations and resolve issues. Highlight any experience you have in acting as a primary escalation point and how you ensured deliverables were met.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-changing environment. Practice articulating your thought process and decision-making strategies, especially in relation to managing scope, schedule, and risk in complex projects.
