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- Tasks: Provide compassionate care for pets and support clients in a modern veterinary clinic.
- Company: Hello Vet, a forward-thinking veterinary practice focused on team well-being.
- Benefits: £28,000 salary, equity, free pet care, and wellbeing support.
- Why this job: Join a vibrant team dedicated to changing veterinary care for the better.
- Qualifications: Experience in animal handling and a passion for veterinary care.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 24000 - 32000 £ per year.
Exciting opportunity to join Hello Vet as a Veterinary Patient Care Assistant (PCA / ANA/ VCA). This role is designed for people experienced in animal handling (cats and dogs). Our Patient Care Assistants (PCAs) play a key part in delivering a calm, compassionate experience for pets and owners. As a PCA, you’ll attend to the comfort, safety and well-being of our patients. You’ll also spend a portion of your time delivering front-of-house care, handling bookings, queries and requests. This is a clinical role focused on animal handling, maintaining a clean, organised care environment and patient and client support.
Hello Vet is built upon a simple principle; we believe that if we create the best place for our team to work, we’ll also create the best place for pets to receive care. We know the best care is delivered by happy, well-supported teams who are able to build personal, collaborative relationships with their clients. That’s why we allow clients to message our team any time, and even support their pets during procedures. We aim to restore the personal bonds that should underpin a client's relationship with their vet practice.
Our clinics are purpose-built to facilitate best-in-class care, catering for the needs of the veterinary team just as much as pets and owners. With a deep commitment to our people and technology-forward approach, we’re building the next generation of general practice veterinary care.
What you can expect at Hello Vet:
- A modern, bespoke clinic environment
- A large, collaborative clinical team
- A digital care team who are there for your patients as an added layer of support
- Structured schedules that give you time to catch your breath
- A growth oriented organisation constantly evolving to build a better workplace for all
- Thoughtful onboarding and training
- A bespoke technology platform built to reduce the time spent on admin
- A vibrant, supportive culture made up of people who are all here to change veterinary medicine for the better
What you’ll receive:
- £28,000 per annum
- Equity within the business
- Wellbeing support including free lunch and snacks, Employee Assistance Programme (EAP) and mental health first aiders
- Free veterinary care for your pets and cost-price medications
You’ll be a great fit if you:
- Are confident, gentle and experienced with animal handling
- Are client-focused and friendly
- Are reliable and detail-oriented
- Have a proven passion for animals/veterinary care
- Are able to work both independently and in a collaborative team
- Are compassionate and calm under pressure
- Have a desire to be part of a culture that’s doing things differently, to change veterinary care for the better
We are so proud of our amazing team and the outstanding care we have already delivered. For us, treating pets and people better is not just about taking care of the animals and clients; it’s also about taking care of each other and maintaining a healthy work-life balance. We believe in fostering a diverse, supportive environment where everyone feels valued, respected, and encouraged to grow and flourish, and this is achieved by looking out for one another and celebrating each other's successes.
Patient Care Assistant employer: Hello Vet
Contact Detail:
Hello Vet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the company! Research Hello Vet and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local veterinary events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to animal handling and client care. Think about specific examples from your experience that demonstrate your skills and passion for veterinary care.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any experiences you have with animal handling, whether it's volunteering at a shelter or caring for pets at home. We want to see that you're genuinely excited about working with our furry friends.
Tailor Your Application: Make sure to customise your application to fit the role of Patient Care Assistant. Highlight your relevant skills and experiences that align with what we’re looking for, like being client-focused and detail-oriented. This shows us that you’ve done your homework and are serious about joining our team.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone but avoid slang or overly informal language. We want to get a sense of your personality while also seeing that you can communicate effectively in a work setting.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Hello Vet and what we stand for!
How to prepare for a job interview at Hello Vet
✨Know Your Animals
Brush up on your knowledge of common pets, especially cats and dogs. Be ready to discuss your experience with animal handling and how you ensure their comfort and safety. This will show that you’re not just passionate about animals but also knowledgeable.
✨Show Your Compassion
During the interview, share specific examples of how you've provided compassionate care in previous roles. Highlight any experiences where you’ve had to calm anxious pets or support worried owners, as this aligns perfectly with the values of Hello Vet.
✨Understand the Role
Familiarise yourself with the responsibilities of a Patient Care Assistant. Be prepared to discuss how you would maintain a clean and organised environment while also managing front-of-house tasks. This shows that you understand the dual nature of the role.
✨Emphasise Teamwork
Hello Vet values collaboration, so be ready to talk about your experiences working in a team. Share how you’ve contributed to a positive team environment and how you handle challenges together, as this will resonate well with their culture.
