People And Culture Coordinator in Ilkeston

This is a great opportunity for someone with HR administration/Co-ordinator experience who wants to step into a varied, fast-paced role and build their career within a consultancy environment. You’ll work across a range of clients, supporting day-to-day HR activity, managing shared inboxes, and working closely with our People & Culture Advisor and People Operations ER Lead to deliver a high-quality service.

Who we are

We are a dynamic HR Consultancy business based in the Toll Bar House Business Centre in Ilkeston, Derbyshire, providing HR and employment support to SMEs covering multiple industries. We are a small business but have ambitious plans for the future! We have a range of retained and pay as you go clients ranging across a variety of industries, and we take pride in helping them deliver impact through their people.

What you’ll do

This is a genuinely varied role where no two days are the same. You’ll be the first point of contact for client day-to-day HR queries, keeping our shared HR and recruitment inboxes running smoothly and making sure nothing is missed. Alongside this, you’ll support across the full employee lifecycle, from recruitment and onboarding through to employee relations and payroll support. It’s a hands-on role with real exposure to HR, working across multiple clients (not just one business), exposure to employee relations and consultancy work and a clear progression into a people Advisor role. This is a fantastic opportunity for someone who wants to develop quickly.

Key Responsibilities (Generalist HR and Recruitment)

• Supporting the HR function to provide the best support possible to our clients, so strong organisational and administration skills are a must
• Support the people team with implementing new HR systems for clients
• Providing first-line people query support through the management of our HR team inbox and other shared inboxes
• Administration of company benefits, including pension, health benefits and discretionary benefits as part of the service for our clients
• Administration of absence including sickness, maternity and other family friend leave, closely monitoring the HR system
• Provided end of end onboarding for clients - preparing contracts, offer letters and new starter documentation
• Co-ordinating the onboarding and offboarding process, including final pay calculations, preparing final holiday calculations, preparing and issuing letters and administering exit interviews
• Maintaining our clients HR system (BreatheHR) ensuring data is correct, probationary periods are completed and right to work checks are in order and verified
• Producing HR Reports and Monthly MI for Clients
• Assisting with adhoc HR project work as instructed by the MD
• Assisting the HR Advisor with employee relations issues, including collating documentation and note taking during disciplinary/grievance hearings.

Recruitment Co-ordination

• Supporting recruitment activity from advert through to offer
• Managing applications using our Application tracking system (Hireful) and co-ordinating interviews.

Key Responsibilities (Payroll)

• Supporting payroll processes
• Providing cover support where needed and in the absence of the Payroll and Business Co-ordinator

What you’ll need to succeed

We are looking for someone with a ‘can do’ attitude, professional and able to build relationships easily (either over the phone or face to face). We’re looking for someone who is organised, proactive and confident managing different priorities. A solid background working as a HR Co-ordinator or HR Administrator and looking for that step up. Exceptional attention to detail, strong organisational skills, strong communication skills (written and verbal), basic understanding of UK employment law, great sense of humour, empathy, creative yet pragmatic. Ideally qualified to CIPD level 3 although this is not essential. You must be able to work with minimal supervision and manage your own workload but above all you will need to be 'a doer'.

You’ll also be:

• Professional and client-focused
• Reliable and able to handle confidential information
• Proactive and comfortable taking ownership of your work
• Solutions-focused and able to use your initiative
• Well organised and able to prioritise effectively

What's in it for you...

Our approach is simple - we love what we do, and we do what we love, providing first class solutions. Putting our people and clients at the centre of our why. That’s why we offer things like:

• Bonus structure
• Open holidays – yes, you read that correctly! As much holiday as you like (we will explain)
• Discounts with santegroup
• No dress code - “dress for your day”
• Onsite parking
• Lots of costa coffee
• Flexibility when you need it
• You’ll work across a range of clients and industries
• You’ll quickly build experience across the full HR lifecycle
• You’ll be part of a supportive and collaborative team
• You’ll have a clear development pathway into a People Advisor role