At a Glance
- Tasks: Lead a dynamic floral sales team and create stunning bouquets.
- Company: Join Chelsea Florals, a top floral wholesale business in London.
- Benefits: Work with premium flowers and enjoy a vibrant team culture.
- Other info: Opportunity for growth in one of London's busiest flower markets.
- Why this job: Combine your passion for floristry with leadership in a fast-paced environment.
- Qualifications: Experience in floristry and management, plus excellent customer service skills.
The predicted salary is between 24750 - 30250 £ per year.
Hello of Mayfair | In Partnership with Chelsea Florals
About Us
Hello of Mayfair, in partnership with Chelsea Florals, is seeking an experienced and passionate
Floral Sales Manager to join our team at one of London's leading floral wholesale businesses in
Nine Elms .
This is an exciting opportunity for a commercially minded florist with strong leadership skills to take ownership of our sales operation.
You'll work with premium fresh flowers, build lasting relationships with customers, lead a dedicated team, and help drive the continued growth of the business.
Monday – Saturday
About the Role
As our Floral Sales Manager, you will oversee the day-to-day operation of the floral stand, ensuring exceptional customer service, outstanding product presentation, and strong commercial performance.
This is a hands-on role requiring both floristry expertise and leadership experience.
You will be expected to advise customers, create beautiful hand-tied bouquets when required, manage stock, and motivate the team to deliver an exceptional customer experience.
Key Responsibilities
- Lead the daily sales operation of the floral stand.
- Liaise with customers on-site, providing expert advice on fresh flowers, seasonal products, and bespoke floral requirements.
- Build and maintain strong relationships with new and existing customers to maximise sales and encourage repeat business.
- Create professional hand-tied fresh flower bouquets and floral arrangements when required.
- Lead, motivate, and support the floristry and sales team to achieve business objectives.
- Ensure the stand is attractively merchandised and maintained to the highest standards.
- Monitor stock levels, place orders, and minimise waste while maintaining excellent product quality.
- Handle customer enquiries and resolve issues professionally and efficiently.
- Monitor sales performance and identify opportunities to increase revenue.
- Ensure compliance with company policies, health & safety procedures, and operational standards.
What We're Looking For Essential
- Previous experience as a Florist with a strong knowledge of fresh flowers.
- Experience in a management or supervisory role within floristry, retail, or wholesale.
- Ability to create high-quality hand-tied bouquets and bespoke floral arrangements.
- Excellent customer service and communication skills.
- Confidence in advising customers and recommending suitable floral products.
- Commercial awareness with a proven ability to drive sales.
- Strong organisational and leadership skills.
- Reliable, proactive, and able to work effectively in a fast-paced environment.
- Basic IT skills, including email and stock management systems.
- Experience within a flower wholesale market or busy retail florist.
- Experience purchasing fresh flowers and managing stock.
- Knowledge of seasonal flower varieties and merchandising.
- Right to work in the UK.
Why Join Us?
At Chelsea Florals, www. chelseaflorals. co. uk we pride ourselves on quality, professionalism, and exceptional customer service.
You'll become part of a passionate team working with premium fresh flowers in one of London's busiest wholesale flower markets.
If you're looking for a rewarding opportunity where you can combine your floristry skills with leadership and sales, we'd love to hear from you.
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Floral Sales Manager employer: Hello of Mayfair Interiors
At Hello of Mayfair, in partnership with Chelsea Florals, we offer a vibrant work culture that celebrates creativity and teamwork in the heart of London's bustling Nine Elms. As a Floral Sales Manager, you'll enjoy the opportunity to lead a dedicated team while working with premium fresh flowers, all within a supportive environment that prioritises professional growth and exceptional customer service. Join us for a rewarding career where your floristry expertise and leadership skills can truly shine.
Contact Details:
Hello of Mayfair Interiors Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Floral Sales Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hello of Mayfair Interiors, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hello of Mayfair Interiors!
We think you need these skills to ace Floral Sales Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hello of Mayfair Interiors, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hello of Mayfair Interiors and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hello of Mayfair Interiors that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hello of Mayfair Interiors
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
