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For Companies At a Glance
- Tasks: Join our dynamic team as a Systems Administrator, balancing systems admin and helpdesk support.
- Company: Hello! Ltd. is a vibrant company located in London SE1, focused on innovative IT solutions.
- Benefits: Enjoy 25 days of annual leave, private medical scheme, and employee assistance programs.
- Why this job: This role offers hands-on experience with diverse technologies and a supportive team culture.
- Qualifications: 2+ years in a similar role with skills in NetApp, VMware, and Windows Server required.
- Other info: Ideal for self-starters who thrive in fast-paced environments and enjoy tackling challenges.
The predicted salary is between 36000 - 60000 £ per year.
Your mission
Role Summary:
An opportunity has arisen for a permanent systems administrator in London SE1, to work as part of a small but dynamic team at Hello! Ltd. You will be reporting directly to the IT Manager. The job is split between systems administration and helpdesk support work. You will be working in a mixed environment made up of Windows/Linux and MAC OS X clients.
Key Responsibilities
- Responsible for making sure the servers and infrastructure are configured and run to a high standard
- Maintain infrastructure (networks, VMware, Servers, SAN, DR, Backups, Updates)
- Maintain Security updates and patches for all servers
- Ensure security of infrastructure, applications, and data
- Maintain Microsoft Active Directory / Manage Group Policy
- Manage and Maintain VMware systems
- Network administration of LAN
- Management and operation of NetApp
- Management and operation of Hyper-V
- Monitor performance and reliability of various systems including server logs
- Recommend best practices and improvements to infrastructure, servers, and systems
- Daily Monitoring of all key systems.
- Configuration and management of all computing equipment including clients and servers
- Provide frontline technical support for MacOS and Windows
- Work with the support team to implement resolutions to any problems.
- Provide up-to-date information to the IT Manager about any issues encountered and their resolution
- Research and design solutions and participate in any technical projects
- Performance tuning and optimization
- Support the Development and implementation of applications
- Maintain documentation for all systems
- Provide technical support at all levels in the company when required
- Provision of systems access and creation and maintenance of active directory and GPO
- Deploy backup, anti-virus and asset management
- Participate in any other tasks as directed by the IT Manager
Your profile
Requirements:
- Netapp, VMware, Windows server, Active Directory, Network Switches
- The ideal candidate will have at least 2 years of experience working in a similar post with strong experience in infrastructure.
- Above all, we require someone with a self-starting, can-do attitude and with excellent organisational skills and a candidate who enjoys a challenge.
Experience
Essential Skills
- Microsoft Windows Server 2012 R2/2016
- Active Directory, IIS, GPO, WSUS
- Linux Distribution
- Cisco LAN
- VMware
- NetApp Storage
- Understanding of TCP/IP, DNS
- PRTG / Splunk
- Good documentation Skills
- Desktop Support
- Networking Knowledge
- Excellent communication and problem-solving skills
- Must be available and willing to work extended hours when required.
- Enthusiastic and willing to participate in other tasks as directed by the IT Manager
- Well presented with excellent business communications skills
- Ability to work in a fast-paced environment and under pressure
Desirable skills (an advantage if you have any of these)
- Spanish speaker
- Apple Mac OS clients
- Publishing experience is ideal but not essential
- Experience with application support is an advantage
Qualifications
- Netapp, VMware, Windows server, Active Directory, Network Switches
Why us?
Benefits
The Benefits
As well as getting to work with an amazing team on exciting work, the role offers the following:
- 25 days’ pay annual leave per year.
- 1 birthday day per year
- Employee Assistance Programme that offers support to employees with a wide range of concerns from mental health through to finances
- Private medical scheme
- Life assurance 6 x salary
- Group Income Protection
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Systems Administrator / IT Support employer: Hello Limited
Contact Detail:
Hello Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator / IT Support
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as NetApp, VMware, and Active Directory. Having hands-on experience or relevant certifications can significantly boost your confidence during the interview.
✨Tip Number 2
Prepare to discuss your problem-solving skills and provide examples of how you've handled technical challenges in the past. This role requires excellent communication and troubleshooting abilities, so showcasing these skills will be crucial.
✨Tip Number 3
Since the position involves both systems administration and helpdesk support, be ready to demonstrate your ability to switch between technical tasks and customer service. Highlight any previous experience where you balanced these responsibilities effectively.
✨Tip Number 4
Research Hello! Ltd. and understand their company culture and values. Tailoring your responses to align with their mission and showing enthusiasm for being part of a dynamic team can make a positive impression during the interview.
We think you need these skills to ace Systems Administrator / IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in systems administration and IT support. Focus on your skills with Windows, Linux, VMware, and Active Directory, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your self-starting attitude and problem-solving skills. Mention specific examples of how you've successfully managed infrastructure or provided technical support in previous roles.
Highlight Relevant Skills: In your application, emphasize your knowledge of networking, documentation skills, and any experience with NetApp or Cisco LAN. These skills are essential for the position and should be clearly stated.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention your willingness to take on challenges and participate in various tasks as directed by the IT Manager.
How to prepare for a job interview at Hello Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with systems administration, especially with Windows Server, Active Directory, and VMware. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Since the role involves frontline technical support, be ready to share examples of how you've tackled complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you may need to assist non-technical staff. This will show your ability to bridge the gap between IT and other departments.
✨Express Your Enthusiasm
The company values a self-starting attitude and a willingness to take on challenges. Make sure to convey your passion for IT and your eagerness to contribute to the team and the company's success.
