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For Companies At a Glance
- Tasks: Be the driving force behind our supply chain and ensure smooth operations.
- Company: Join a high-growth beauty brand with a vibrant team culture.
- Benefits: Competitive salary, performance bonuses, hybrid working, and remote work opportunities.
- Why this job: Shape the future of a dynamic brand while solving real customer challenges.
- Qualifications: 3-5 years in operations or logistics, with strong communication skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
You’ll be the operational engine behind Hello Klean—ensuring our supply chain runs smoothly and our customers (and retail partners) get what they need, when they need it.
- Overseeing supply chain and logistics across DTC, retail, and Amazon channels
- Managing 3PL partners in the UK, Germany, the US, and the UAE
- Managing retail purchase orders and wholesale fulfilment
- Forecasting stock, planning replenishment, and minimising excess or out-of-stock issues
- Tracking and analysing operational KPIs (inventory health, delivery costs, 3PL performance)
- Building scalable processes as we expand across regions and channels
Qualifications
- 3–5 years of experience in operations, logistics, or supply chain—ideally within a DTC or consumer brand
- Experience managing 3PLs and working across international markets
- Solid understanding of freight, customs, warehousing, and inventory management
- Comfortable juggling multiple projects in a fast-paced, remote environment
- Detail-oriented with a systems mindset—you love making things run smoother
- Strong communication skills and comfort working cross-functionally (liaising with suppliers, founders, and customer care regularly)
- A proactive problem-solver who thrives in autonomy and takes pride in outcomes
What We Offer
- Competitive salary and performance bonuses
- Hybrid working—2-3 days a week from our Shoreditch (Fora) office
- Work from anywhere for a month every year
- A vibrant and supportive team environment
- The opportunity to shape the future of a high-growth beauty brand
If you’re excited by operational excellence, solving real customer pain points, and helping build a thoughtful, performance-led brand from the ground up—we’d love to hear from you.
Position Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Personal Care Product Manufacturing
E-commerce Operations Manager in London employer: Hello Klean
Contact Detail:
Hello Klean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and operations space on LinkedIn. Join relevant groups and engage in discussions—this can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Hello Klean and understanding their supply chain challenges. Think about how your experience with 3PLs and logistics can help them solve real problems—they’ll love your proactive approach!
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to chat with potential employers, share specific instances where you improved operational efficiency or tackled complex logistics issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Hello Klean.
We think you need these skills to ace E-commerce Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of E-commerce Operations Manager. Highlight your experience in operations, logistics, and supply chain management, especially within DTC or consumer brands. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operational excellence and how you can help Hello Klean thrive. Be specific about your achievements and how they relate to the job description.
Showcase Your Problem-Solving Skills: We love proactive problem-solvers! In your application, share examples of challenges you've faced in previous roles and how you tackled them. This will show us that you’re ready to take on the fast-paced environment at Hello Klean.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our vibrant team!
How to prepare for a job interview at Hello Klean
✨Know Your Supply Chain Inside Out
Make sure you understand the ins and outs of supply chain management, especially in a DTC context. Brush up on your knowledge of logistics, 3PL partnerships, and inventory management to show that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it’s minimising out-of-stock issues or improving delivery costs, having concrete examples will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated with suppliers and team members in previous roles, showcasing your strong communication skills.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to operations and logistics. Be prepared to talk about how you've tracked and analysed these metrics in the past, and how you can apply that knowledge to help Hello Klean achieve its goals.
