Ecommerce Manager in England

Ecommerce Manager in England

England Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and optimise our Shopify store to boost sales and enhance customer experience.
  • Company: Join Hello Klean, a rapidly growing indie beauty brand based in London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team driving innovation in the beauty industry.
  • Qualifications: Experience with Shopify and strong analytical skills are essential.
  • Other info: Exciting chance to shape the future of a £100m global beauty brand.

The predicted salary is between 36000 - 60000 £ per year.

About Hello Klean
Hello Klean is an indie beauty brand based in London, developing beauty solutions for hard water. We have sold over 500,000 products and were featured on BBC Dragons' Den in 2023. With 700% growth in the last two years, we are on track to becoming a £100m global beauty brand.

The Role
We are looking for an E-commerce Manager to own and optimise our online presence across Shopify. You will drive sales, improve conversion rates, and enhance customer experience across our key DTC channels.

Who You Are

  • DTC Native — You have a strong background in digital marketing and e-commerce operations.
  • Platform Expert — Deep experience with Shopify.
  • Data-Driven — You draw insights from analytics and translate them into action.
  • Organised Operator — You balance efficiency with consistency and manage projects effectively.

This is a hybrid role requiring two days per week at our Shoreditch, London office.

What You’ll Do

  • Platform Management
    Own day-to-day operations across Shopify. Ensure product listings are accurate, optimised for search, and conversion-focused. Monitor inventory levels and coordinate with ops to prevent stockouts.
  • Localisation
    Manage translation of localised website content to ensure a seamless international customer experience. Maintain consistency across regional storefronts.
  • Growth & Optimisation
    Develop and implement strategies to increase sales and conversion rates. Analyse sales data, customer behaviour, and market trends to identify opportunities. Collaborate with marketing on promotions and campaigns.
  • Customer Experience
    Optimise product pages, information hierarchy, and review management. Implement best practices for customer service, fulfilment, and returns.
  • Analytics & Reporting
    Report on KPIs including sales, conversion rates, and customer satisfaction. Use data insights to drive continuous improvement.

What You’ll Bring

  • Proven experience managing e-commerce operations on Shopify.
  • Strong analytical skills with proficiency in analytics tools.
  • Familiarity with CRO best practices.
  • Excellent communication skills.
  • Detail-oriented with the ability to thrive in a fast-paced environment.
  • Knowledge of e-commerce trends and emerging technologies.

Ecommerce Manager in England employer: Hello Klean

Hello Klean is an exceptional employer, offering a dynamic work environment in the heart of London’s vibrant Shoreditch area. With a strong focus on employee growth and development, we provide opportunities for our team to thrive in a fast-paced industry while enjoying the benefits of a hybrid work model. Join us as we continue to innovate and expand, making a meaningful impact in the beauty sector.
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Contact Detail:

Hello Klean Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ecommerce Manager in England

✨Tip Number 1

Network like a pro! Reach out to people in the e-commerce space, especially those who work with Shopify. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! Create a personal project or a portfolio that highlights your e-commerce expertise. Whether it’s a mock Shopify store or a case study of a successful campaign, having something tangible to share can really set you apart from the crowd.

✨Tip Number 3

Prepare for interviews by diving deep into Hello Klean’s brand and products. Understand their unique selling points and think about how you can contribute to their growth. Tailor your answers to show you’re not just another candidate, but the perfect fit for their team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!

We think you need these skills to ace Ecommerce Manager in England

E-commerce Operations
Shopify
Digital Marketing
Data Analysis
Conversion Rate Optimisation (CRO)
Project Management
Customer Experience Management
Analytical Skills
Communication Skills
Attention to Detail
Market Trend Analysis
Inventory Management
Localisation
Sales Strategy Development

Some tips for your application 🫡

Show Your E-commerce Passion: When writing your application, let your enthusiasm for e-commerce shine through! Share specific examples of how you've driven sales or improved customer experiences in previous roles. We love seeing candidates who are genuinely excited about the industry.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the E-commerce Manager role. Highlight your experience with Shopify and any data-driven successes you've had. This shows us that you understand what we're looking for and that you're serious about joining our team.

Be Data-Driven: Since we’re all about analytics, include metrics and data in your application. Whether it’s conversion rates you’ve improved or sales figures you’ve boosted, we want to see how you’ve used data to make decisions and drive results.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of the Hello Klean family!

How to prepare for a job interview at Hello Klean

✨Know Your Shopify Inside Out

Make sure you brush up on your Shopify knowledge before the interview. Familiarise yourself with its features, tools, and best practices for optimising product listings. Being able to discuss specific strategies you've used or plan to use will show that you're the right fit for the role.

✨Bring Data to the Table

Since this role is data-driven, come prepared with examples of how you've used analytics to drive sales or improve conversion rates in previous positions. Highlight any specific metrics you've achieved and be ready to discuss how you can apply similar strategies at Hello Klean.

✨Showcase Your Customer-Centric Mindset

Customer experience is key in e-commerce, so think about how you've enhanced customer journeys in the past. Be ready to share examples of how you've optimised product pages or improved customer service processes, as this will demonstrate your understanding of what makes a successful DTC brand.

✨Stay Updated on E-commerce Trends

The beauty industry is fast-paced, so it's crucial to stay informed about the latest e-commerce trends and technologies. Research current trends in beauty e-commerce and be prepared to discuss how they could impact Hello Klean's strategy. This shows your passion for the industry and your proactive approach.

Ecommerce Manager in England
Hello Klean
Location: England

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