What You’ll Be Doing You’ll be the operational engine behind Hello Klean—ensuring our supply chain runs smoothly and our customers (and retail partners) get what they need, when they need it. Overseeing supply chain and logistics across DTC, retail, and Amazon channels Managing 3PL partners in the UK, Germany, the US, and the UAE Managing retail purchase orders and wholesale fulfilment Forecasting stock, planning replenishment, and minimising excess or out-of-stock issues Tracking and analysing operational KPIs (inventory health, delivery costs, 3PL performance) Building scalable processes as we expand across regions and channels Qualifications 3–5 years of experience in operations, logistics, or supply chain—ideally within a DTC or consumer brand Experience managing 3PLs and working across international markets Solid understanding of freight, customs, warehousing, and inventory management Comfortable juggling multiple projects in a fast-paced, remote environment Detail-oriented with a systems mindset—you love making things run smoother Strong communication skills and comfort working cross-functionally (liaising with suppliers, founders, and customer care regularly) A proactive problem-solver who thrives in autonomy and takes pride in outcomes What We Offer Competitive salary and performance bonuses Hybrid working—2-3 days a week from our Shoreditch (Fora) office Work from anywhere for a month every year A vibrant and supportive team environment The opportunity to shape the future of a high-growth beauty brand Ready to Join Us? If you’re excited by operational excellence, solving real customer pain points, and helping build a thoughtful, performance-led brand from the ground up—we’d love to hear from you. Position Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Personal Care Product Manufacturing Greater London, England, United Kingdom #J-18808-Ljbffr
E-commerce Operations Manager
