Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own and optimise our Shopify presence to drive sales and enhance customer experience.
- Company: Join Hello Klean, a rapidly growing indie beauty brand based in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making waves in the beauty industry.
- Qualifications: Experience in e-commerce operations, especially with Shopify, and strong analytical skills.
- Other info: Fast-paced environment with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
About Hello Klean
Hello Klean is an indie beauty brand based in London, developing beauty solutions for hard water. We've sold over 500,000 products and were featured on BBC Dragons' Den in 2023. With 700% growth in the last two years, we're on track to becoming a £100m global beauty brand.
The Role
We're looking for an E-commerce Manager to own and optimise our online presence across Shopify. You'll drive sales, improve conversion rates, and enhance customer experience across our key DTC channels.
Who You Are
- DTC Native — You have a strong background in digital marketing and e-commerce operations
- Platform Expert — Deep experience with Shopify
- Data-Driven — You draw insights from analytics and translate them into action
- Organised Operator — You balance efficiency with consistency and manage projects effectively
This is a hybrid role requiring two days per week at our Shoreditch, London office.
What You'll Do
- Platform Management
- Own day-to-day operations across Shopify
- Ensure product listings are accurate, optimised for search, and conversion-focused
- Monitor inventory levels and coordinate with ops to prevent stockouts
- Localisation
- Manage translation of localised website content to ensure a seamless international customer experience
- Maintain consistency across regional storefronts
- Growth & Optimisation
- Develop and implement strategies to increase sales and conversion rates
- Analyse sales data, customer behaviour, and market trends to identify opportunities
- Collaborate with marketing on promotions and campaigns
- Customer Experience
- Optimise product pages, information hierarchy, and review management
- Implement best practices for customer service, fulfilment, and returns
- Analytics & Reporting
- Report on KPIs including sales, conversion rates, and customer satisfaction
- Use data insights to drive continuous improvement
What You'll Bring
- Proven experience managing e-commerce operations on Shopify
- Strong analytical skills with proficiency in analytics tools
- Familiarity with CRO best practices
- Excellent communication skills
- Detail-oriented with the ability to thrive in a fast-paced environment
- Knowledge of e-commerce trends and emerging technologies
Ecommerce Manager in City of London employer: Hello Klean
Contact Detail:
Hello Klean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work with Shopify. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past e-commerce projects, especially any data-driven successes. Use real numbers to demonstrate how you’ve improved sales or conversion rates. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by researching Hello Klean and its products. Understand their brand values and how they approach customer experience. Be ready to discuss how your experience aligns with their goals, especially in optimising Shopify operations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows enthusiasm and keeps you top of mind as they make their decision.
We think you need these skills to ace Ecommerce Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the E-commerce Manager role. Highlight your experience with Shopify and any relevant digital marketing skills. We want to see how you can drive sales and improve customer experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for e-commerce and how your background aligns with Hello Klean's mission. Let us know why you're excited about this opportunity and how you can contribute to our growth.
Showcase Your Analytical Skills: Since we’re all about data-driven decisions, make sure to include examples of how you've used analytics to improve sales or conversion rates in your previous roles. We love seeing numbers that back up your achievements!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen on joining the Hello Klean team!
How to prepare for a job interview at Hello Klean
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised product listings, and any successful strategies you've implemented in the past.
✨Show Off Your Data Skills
Prepare to talk about how you've used analytics to drive decisions. Bring examples of how you've analysed sales data or customer behaviour to improve conversion rates. This will show that you're data-driven, just like they want!
✨Understand Their Brand and Market
Do your homework on Hello Klean and their products. Familiarise yourself with their unique selling points and recent growth. Being able to discuss their brand story and market position will demonstrate your genuine interest in the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current challenges in e-commerce or how they measure success. This shows that you're not just interested in the job, but also in contributing to their growth.
