Address Admiral Way, Sunderland SR3 3XW, UK
Schedule Full time
Job Type Permanent
Industry Health medical and related
Description
INTIND
Senior Care Lead-Commissioning and Operations
Based at Admiral Way, Sunderland
Salary £30,000–£35,000 depending on experience + performance bonus
Ready to move into a formal leadership role with genuine backing?
Are you a Deputy Manager, Care Manager or hold a senior position within a domiciliary or homecare service?
We're looking for an experienced care leader with commissioning knowledge to step up as Senior Care Lead, supporting our Care Manager and helping to drive the service forward. You'll manage commissioned care packages, lead the team, and get real responsibility with proper mentoring
and development opportunities.
Routes Healthcare has been delivering high-quality homecare for over 15 years. We don't put managers in the deep end alone — you'll have the support, tools and senior access you need to actually do the job well.
What you'll have behind you
- Direct mentoring from our Care Manager and senior leadership team
- Centralised HR, payroll, quality and marketing teams
- An in-house recruitment function with zero agency use
- Ongoing training and development through Routes Academy
- Regular access to senior leadership
- Digital care plans and dedicated IT support
What the role involves
You’ll manage commissioned care packages and maintain relationships with local authority and health commissioners. You’ll share leadership of day-to-day operations with the Care Manager, own accountability for team development and support, manage performance and budgets against
contract terms, cover the Care Manager when absent, and maintain CQC compliance. You’ll work closely with commissioners, service users and families— with full organisational backing.
What we need from you
- Proven experience working with commissioned care packages and managing commissioner relationships
- Current experience in a care supervisory or lead role, or ready to step up from senior care work
- Good working knowledge of CQC regulations and standards
- Experience managing or supporting care packages across a geographic area
- Full UK driving licence and access to a vehicle
- Calm under pressure, solutions-focused, and genuinely invested in the people you support
What you’ll get
- Salary £30,000–£35,000 depending on experience, plus performance bonus
- 25 days holiday plus bank holidays plus your birthday off
- Buy and sell holiday scheme
- Employee Assistance Programme
If you're ready to step into formal leadership with proper support, we'd like to hear from you.
Routes Healthcare — part of your journey
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Senior Care Lead employer: hello.de AG
Special People is an exceptional employer that prioritises the well-being and growth of its staff, offering a supportive work culture where care workers can thrive. With flexible working arrangements and a competitive fixed rate of £1000 per week, employees enjoy meaningful engagement with clients in a vibrant London setting. The opportunity to make a real difference in the lives of those they support, combined with the chance to develop skills in a rewarding environment, makes this role truly unique.
