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- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.24 per hour, enjoy flexible shifts, and access ongoing training opportunities.
- Other info: Join a supportive team with 24/7 clinical support and excellent career progression.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have 6 months of paid care experience and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Address: Front Street, County Durham, England, DH3 3AU, GB
Schedule: Full time
Job Type: Casual
Industry: Health, medical and related
Pay Rate: £14.24 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us: Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role: This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Chester Le Street and the surrounding areas - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard home care, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and well-being while managing their clinical needs safely and effectively. We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours:
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Part time 5 h evenings and 6 h Saturday day shift
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Well-being and mental health support
- We don't use agency staff - you'll work alongside employed Routes care workers only
Rewards:
- £14.24 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need:
- The right to work in the UK without needing employer support
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available. Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant in Newfield employer: hello.de AG
Contact Detail:
hello.de AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant in Newfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life. Whether it's managing complex medication or providing personal care, let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Complex Care Assistant in Newfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing care shine through. We want to see why you’re excited about the role and how you can make a difference in our clients' lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in complex care or similar roles. We love seeing how your background aligns with what we do at Routes Healthcare, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at hello.de AG
✨Know Your Stuff
Before the interview, make sure you understand the specific needs of clients with complex health conditions. Familiarise yourself with terms like tracheostomy care and PEG feeding, as well as the responsibilities outlined in the job description. This will show that you're serious about the role and ready to provide the best care.
✨Show Your Compassion
During the interview, highlight your experience in providing personal care with dignity and respect. Share examples of how you've supported clients in challenging situations, as this role requires a compassionate approach. Remember, it's not just about skills; it's about connecting with people.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team dynamics and the specific care plans you'll be following. This shows that you're engaged and genuinely interested in how you can contribute to the client's well-being and the company's mission.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle certain situations, such as changes in a client's condition or managing medication regimens. Think through your past experiences and be ready to discuss how you would apply your knowledge and skills in real-life scenarios.