At a Glance
- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on personalised care.
- Benefits: Comprehensive training, competitive pay, and support for your mental health.
- Other info: Join a supportive team with opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: 6 months paid care experience and willingness to learn complex care skills.
The predicted salary is between 24000 - 30000 £ per year.
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position – you'll be providing dedicated, specialist care to clients with long‑term complex health conditions in their own homes.
- Specialist Complex Care
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2‑person team on double‑up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
What Makes Complex Care Different
Unlike standard home care, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long‑term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life‑limiting conditions requiring palliative and end‑of‑life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and well being while managing their clinical needs safely and effectively.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8‑12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support
- Dedicated clinical on‑call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don't use agency staff – you'll work alongside employed Routes care workers only
Rewards
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
- The right to work in the UK without needing employer support
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
We provide comprehensive training in complex care skills for candidates with the right attitude and care experience.
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available. Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant in Newcastle upon Tyne employer: hello.de AG
Routes Healthcare is an exceptional employer dedicated to providing specialist complex care in clients' homes, fostering a supportive and collaborative work culture. With comprehensive training through the Routes Academy programme, ongoing professional development opportunities, and a commitment to employee wellbeing, we empower our Complex Care Assistants to thrive in their roles while making a meaningful impact on the lives of those they care for. Join us to be part of a team that values compassion, reliability, and excellence in clinical care.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Assistant in Newcastle upon Tyne
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at hello.de AG for the Complex Care Assistant role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Complex Care Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with hello.de AG, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at hello.de AG, and how you can make a difference!
How to prepare for a job interview at hello.de AG
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at hello.de AG.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like hello.de AG appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how hello.de AG supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
