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- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.24 per hour, enjoy flexible shifts, and receive comprehensive training.
- Other info: Join a supportive team with opportunities for career progression and well-being support.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: 6 months paid care experience and willingness to learn complex care skills.
The predicted salary is between 29500 - 30500 £ per year.
Location: Saltburn By the Sea
Pay Rate: £14.24 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Brotton and the surrounding areas - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard home care, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and well-being while managing their clinical needs safely and effectively. We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Well-being and mental health support
- We don't use agency staff - you'll work alongside employed Routes care workers only
Rewards
- £14.24 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
- The right to work in the UK without needing employer support
- Valid driving licence to drive clients' car
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
We provide comprehensive training in complex care skills for candidates with the right attitude and care experience.
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Complex Care Assistant employer: hello.de AG
Contact Detail:
hello.de AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life. Whether it's through your previous care experience or personal anecdotes, let your compassion shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the specific needs of our clients, especially in complex care.
Show Your Passion: Let us know why you're passionate about providing care! Share any personal experiences or motivations that drive you to work in this field. It helps us see your commitment to making a difference.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at hello.de AG
✨Know Your Stuff
Make sure you understand the specific needs of clients with complex health conditions. Brush up on topics like tracheostomy care, ventilation support, and medication management. This will show that you're not just interested in the role but also committed to providing the best care possible.
✨Show Your Compassion
During the interview, highlight your experience in providing personal care with dignity and respect. Share examples of how you've supported clients with physical disabilities or complex needs. This will help demonstrate your ability to connect with clients and their families.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the training opportunities available, the support from the clinical team, and how they ensure the well-being of both clients and staff. This shows your genuine interest in the position and the company culture.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to complex care. Think through scenarios involving changes in a client's condition or managing medication regimens. Practising these responses can help you feel more confident and prepared during the interview.