At a Glance
- Tasks: Provide specialist care to clients with complex health needs in their own homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Competitive pay, ongoing training, and support for your mental health.
- Other info: Flexible shifts available with opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have care experience, a valid UK driving licence, and a passion for helping others.
The predicted salary is between 29000 - 30000 € per year.
Female Complex Care Assistant Driver
Pay Rate: £14.24 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.
About Us
Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You'll Be Doing:
- Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1-2-1 care in the client's own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Birkenhead and the surrounding areas - speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively. We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don't use agency staff - you'll work alongside employed Routes care workers only
Rewards:
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
- The right to work in the UK without needing employer support
- A full valid UK driving licence
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Complex Care Assistant in Birkenhead employer: hello.de AG
Routes Healthcare is an exceptional employer, dedicated to providing meaningful and rewarding employment for Complex Care Assistants in Birkenhead. With a strong focus on employee growth through our Routes Academy programme, we offer comprehensive training in specialist complex care skills, ensuring you are well-equipped to make a real difference in the lives of our clients. Our supportive work culture prioritises wellbeing, with a dedicated clinical team available 24/7 and opportunities for career progression, making us a standout choice for those passionate about delivering high-quality care in a home setting.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Assistant in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the specific care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion for care! During the interview, share personal stories or experiences that highlight your commitment to providing excellent care. This will help you stand out as someone who truly cares about making a difference in clients' lives.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re professional and keen on the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Complex Care Assistant in Birkenhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for complex care shine through. We want to see why you’re excited about helping clients with their unique needs and how you can make a difference in their lives.
Tailor Your Experience:Make sure to highlight any relevant experience you have in complex care or similar roles. We love seeing how your background aligns with the specific skills we need, like tracheostomy care or ventilation support.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for real people who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at hello.de AG
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with tracheostomy care, ventilation support, and medication management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Compassion
This role is all about providing dedicated care. Be prepared to share examples from your past experiences where you've demonstrated compassion and commitment to clients. Highlighting your ability to connect with people will resonate well with the interviewers.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the training opportunities available or how the team supports each other in challenging situations. This shows your genuine interest in the role and the company culture.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Routes Healthcare values real people who put individual healthcare needs first, so being authentic can help you stand out as a candidate who fits their ethos.
