At a Glance
- Tasks: Process customs clearances for road freight and liaise with customers and officials.
- Company: Join a leading logistics company with a focus on customer service.
- Benefits: Full-time hours, competitive salary, and opportunities for career growth.
- Other info: Fast-paced environment with a chance to learn about customs regulations.
- Why this job: Be part of a dynamic team ensuring smooth international shipments.
- Qualifications: Experience in customs roles and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Hours: Full time, 37.5 hours per week, 9am – 5.30pm Monday to Friday.
About the position:
The purpose of the Customs Clearance Operator is to action all Customs clearances at the Lichfield or Dover site. You will be responsible for calculating and processing customs clearances including duties and taxes to be paid. You will be required to enter details onto specialised customs software which may include CHIEF, CNS, Destin8, CFSP, Datafreight and Sequioa. You will be responsible for issuing the correct documents on behalf of the customer to ensure that customs are cleared in a timely and efficient manner, allowing shipments to continue on their journey. A key part of this role is the liaison with customs officials, subcontractors and customers that will be required to process shipments and complete documentation. This job also requires you to liaise with officials in various agencies to ensure goods clear through customs or quarantine. The Customs Clearance Operator will also be expected to have and continue to build a good understanding of all relevant customs related laws and regulations. You will be expected to maintain your understanding and keep up-to-date with changes as they occur, so as to be able to advise customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters.
Key Tasks and Responsibilities:
- Effectively, efficiently and accurately process primarily, but not exclusively, Road Freight customs clearances for all customers within the guidelines of all relevant laws and regulations.
- Work closely with existing customers to maintain service levels.
- Liaise with all customers, suppliers, government agencies, freight forwarders, importers, exporters et al as required to prepare and process primarily, but not exclusively, Road Freight customs clearances for Hellmann UK.
- Arrange Import clearances in to Bond grade A-C and be able to demonstrate highly competent computer skills in all areas of Microsoft office.
- Demonstrate customer service excellence and effective communication skills.
- Have knowledge and experience of working within a customs role within a Road Freight environment.
- Ability to work under pressure and to tight deadlines.
Right to Work UK:
In accordance with Home Office guidance successful candidates will be required to show evidence of their right to work in the UK before their commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the criteria and understand the immigration fees that you would be responsible for when making a visa application.
Road & Rail Customs Clearance Operator in Kent employer: Hellmann-Worldwide-Logistics-Se-
At Hellmann UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Lichfield and Dover locations provide a dynamic environment where Customs Clearance Operators can thrive, with access to ongoing training and development opportunities, competitive benefits, and a commitment to customer service excellence. Join us to be part of a dedicated team that ensures smooth customs processes while enjoying a fulfilling career in the logistics industry.
Contact Detail:
Hellmann-Worldwide-Logistics-Se- Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Road & Rail Customs Clearance Operator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the customs and freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customs knowledge. Familiarise yourself with the latest regulations and software mentioned in the job description. This will show you're serious about the role and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your CV lands directly in the right hands.
We think you need these skills to ace Road & Rail Customs Clearance Operator in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Clearance Operator role. Highlight any relevant experience you have with customs software and your understanding of customs regulations. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, it's crucial to showcase your communication skills. Use examples in your application that demonstrate how you've effectively communicated with customers or officials in the past.
Be Detail-Oriented:Customs clearance requires a keen eye for detail. In your application, mention instances where your attention to detail made a difference in your work. This will show us that you can handle the accuracy needed for this role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to consider your application!
How to prepare for a job interview at Hellmann-Worldwide-Logistics-Se-
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and laws relevant to the role. Familiarise yourself with terms like duties, taxes, and the software mentioned in the job description. This will show that you're not just interested but also knowledgeable about the field.
✨Show Off Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your customer service excellence.
✨Get Comfortable with Tech
The job requires using specialised customs software, so if you have experience with CHIEF, CNS, or similar systems, highlight that. If not, consider doing a quick tutorial on these platforms to show your willingness to learn and adapt.
✨Prepare for Pressure
This role involves working under tight deadlines, so think of instances where you've successfully managed stress. Be ready to discuss how you prioritise tasks and maintain accuracy when things get hectic. This will reassure them that you can handle the demands of the job.
