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For Companies At a Glance
- Tasks: Provide exceptional customer support and assist with supplier registration through outbound calls.
- Company: Dynamic supplier information company based in Cumnor with a focus on customer satisfaction.
- Benefits: Enjoy a performance-related bonus, 25 days holiday, and a blended working environment.
- Why this job: Join a supportive team and enhance your customer service skills while making a difference.
- Qualifications: Prior customer service experience, strong organisational skills, and Excel proficiency.
- Other info: Great opportunity for career growth in a vibrant work culture.
The predicted salary is between 30000 - 42000 £ per year.
A supplier information company in Cumnor is seeking a Customer Support Advisor to provide exceptional service to customers. This role involves making numerous outbound calls to support customer registration and handling inquiries.
Candidates should have:
- Prior customer service experience
- Strong organizational skills
- Proficiency in Excel
The company offers a blended working environment and various benefits, including a performance-related bonus and 25 days of holiday per year.
Hybrid Supplier Support & Onboarding Specialist employer: Hellios Information Limited
Contact Detail:
Hellios Information Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Supplier Support & Onboarding Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since this role involves making numerous outbound calls, try role-playing with a friend or family member. This will boost your confidence and help you handle inquiries like a pro.
✨Tip Number 3
Show off your Excel skills! Brush up on your Excel knowledge and be ready to discuss how you've used it in previous roles. We all know that strong organisational skills are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Supplier Support & Onboarding Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like your proficiency in Excel. We want to see how your background fits the role of a Hybrid Supplier Support & Onboarding Specialist!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Let us know what makes you the perfect fit for our blended working environment.
Showcase Your Organisational Skills: Since strong organisational skills are key for this position, give examples in your application that demonstrate how you manage tasks effectively. We love seeing candidates who can juggle multiple responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hellios Information Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of exceptional service.
✨Excel Skills Are Key
Since proficiency in Excel is a must, make sure you can confidently discuss your experience with it. Prepare to talk about any specific functions or tasks you've completed using Excel, and if possible, bring along examples of your work.
✨Research the Company
Take some time to learn about the supplier information company and its values. Understanding their mission and how they support their customers will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Outbound Call Scenarios
Since the role involves making numerous outbound calls, practice common scenarios you might encounter. Think about how you would approach a call to support customer registration or handle inquiries, and be ready to role-play during the interview.
