Betway is looking for an IT Support professional in the UK to provide first-line support, handle incidents, and maintain IT systems. The role emphasizes ITIL-aligned incident management and strong customer service.
You will log requests, resolve issues via phone, email and chat, and escalate complex problems as needed. The ideal candidate will assist with software installs, perform routine system checks, and document solutions for the knowledge base, ensuring policy compliance and reliable
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Service Desk Analyst: IT Support & Incident Resolver employer: HellaGoodAudio
HellaGoodAudio provides a collaborative and innovative work environment, allowing employees to thrive in a remote-first setting. The company emphasizes professional growth and offers diverse opportunities across various markets. With a focus on cutting-edge technology, HellaGoodAudio is an attractive employer for those looking to advance their careers in digital communications.
