Senior Business Development Manager

Location: London SE1

Competitive Salary + Commission + Travel Allowance + Benefits

Company Overview:

Firetecnics: London’s trusted LPCB-certified fire safety compliance partner, for over 35 years offering maintenance, design and installation of fire alarms, fire suppression systems, and other related safety equipment to the residential and commercial built environment.

In an industry where safety is non-negotiable and technically reliable providers are hard to come by, Firetecnics is the partner that residential and commercial property professionals trust to keep their buildings compliant, their occupants safe, and their businesses running smoothly.

Effortless compliance and absolute confidence- We have been living and breathing fire safety and compliance for over three decades. Our knowledgeable experts help our clients to navigate evolving fire safety requirements with complete confidence.

A one-stop solution for complete fire safety- From fire alarm installation and maintenance to comprehensive compliance management, we handle it all.

Speed & efficiency without compromise- We know that delays cost our clients time and money. That’s why we deliver fast, efficient, and high-quality solutions.

Personalised and proactive customer excellence- Our dedicated account managers work as an extension of our clients’ teams, providing hands-on support, expert guidance, and proactive solutions tailored to their needs.

We don’t just keep organisations compliant, we offer complete peace of mind. With an unwavering commitment to quality, reliability, and customer excellence, we ensure fire safety is one less thing our clients have to worry about.

Role Overview:

We are seeking a dynamic and self-motivated Senior Business Development Manager to join our team! This exciting role is ideal for someone who thrives in a fast-paced environment and you will play a pivotal role in overseeing Sales in Fire compliance, service contracts/sales/bids.

Key Responsibilities:

• Sales and Business Development: Actively pursue new business opportunities within your assigned geographical area to expand our fire safety maintenance contracted portfolio. Identify, target, and convert potential leads into long-term clients by leveraging your knowledge of fire safety systems and services. Proactively engage with prospective clients, building a pipeline of opportunities through outbound activities such as cold calling, networking, and attending industry events. Manage sales cycles from initial inquiry to contract negotiation, ensuring deals are closed efficiently and effectively.
• Client Relationship Management: Build and maintain strong, long-term relationships with clients to ensure ongoing business and repeat sales. Regularly engage with existing clients to ensure satisfaction, address concerns, and identify upselling or cross-selling opportunities. Act as the primary point of contact for all fire safety-related queries, ensuring clients receive exceptional service and advice regarding fire compliance. Demonstrate in-depth knowledge of fire safety services, including fire extinguishers, fire alarms, passive fire protection, and full fire compliance packages. Advise clients on the importance of fire compliance and help them understand the benefits of your service offerings in meeting legal and safety standards. Stay up-to-date with industry trends, regulations, and best practices to offer informed recommendations to clients.
• Target Achievement and Sales Performance: Consistently meet and exceed sales targets through a combination of proactive sales efforts and client management. Work closely with the sales team and management to align on target objectives, strategies, and performance metrics. Monitor and report on progress towards sales goals, adjusting tactics as necessary to ensure successful outcomes.
• Collaboration and Teamwork: Work collaboratively with other teams within the organization to ensure a seamless customer experience, from initial contact to contract fulfilment. Participate in regular meetings to share insights, collaborate on strategies, and contribute to the overall success of the sales team. Share knowledge and best practices with team members to foster a supportive and growth-oriented environment.
• Contract Management and Renewal: Oversee the preparation, negotiation, and management of service contracts, ensuring all terms and conditions are clearly understood by clients. Ensure timely renewal of contracts, aiming to retain clients and prevent loss of business.
• Compliance and Documentation: Ensure all activities and documentation adhere to industry regulations, company policies, and legal requirements. Maintain accurate and up-to-date records of sales activities, client interactions, and contracts in the company's CRM system.
• Continuous Professional Development: Take initiative to continually develop knowledge of fire safety and compliance standards through training and professional development opportunities. Participate in company-led training sessions and industry seminars to stay ahead of emerging trends and technologies in the fire safety sector.

How to Apply:

If you are an experienced Fire Safety Systems Business Development Manager looking to take the next step in your career with a reputable and growing company, we want to hear from you. Apply now to become part of Firetecnics and contribute to our ongoing success in delivering high-quality fire safety solutions.