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For Companies At a Glance
- Tasks: Lead and inspire a high-performing team in fire safety operations.
- Company: Join Firetecnics, a trusted leader in fire safety with 35 years of excellence.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact in fire safety while leading innovative projects.
- Qualifications: 5-10 years in senior operational management, preferably in fire safety.
- Other info: Be part of a rapidly growing company with a strong reputation.
The predicted salary is between 48000 - 72000 £ per year.
Firetecnics is one of London’s most trusted LPCB-certified fire safety companies, with a strong reputation in the industry for over 35 years. We are expanding in London and serving the Property industry. Firetecnics is part of the Helix International Group Ltd, which is experiencing a growth of 30% year on year.
About the Role
Firetecnics is seeking a dedicated Operations Director or Senior Operations Manager looking to take the next step in their career journey to join our team. The Operations Director will be responsible for delivering operational leadership of all fire safety services, ensuring the smooth execution of projects, financial efficiency, and client satisfaction. This role involves overseeing the company’s day-to-day operations, managing senior teams, and driving continuous improvements in service delivery, quality, and performance. You will be passionate about ensuring our customer reputation is the best in the market.
Responsibilities
- Strategic Leadership & Team Management: Lead and inspire a high-performing team of managers, engineers, technicians, and support staff, ensuring the alignment of all operational activities with the company’s objectives. Provide direction, mentorship, and development to ensure continuous improvement and effective service delivery. This role can be hands-on and involves working alongside the team to ensure delivery.
- Operational Oversight & Execution: Take ownership of all fire safety service operations, ensuring that projects are executed to the highest quality, within budget, and on time. Develop operational strategies that enhance efficiency, customer satisfaction, and the company’s overall performance.
- Project Coordination & Integration: Work closely with project managers, coordinators, and senior leadership to ensure smooth project execution, effective resource allocation, and timely delivery of fire safety solutions.
- Client Relationships & Stakeholder Management: Cultivate and maintain strong relationships with key clients and stakeholders, ensuring clear communication, project updates, and addressing any concerns in a timely and effective manner.
- Compliance & Safety Leadership: Ensure that all operations strictly comply with industry regulations (BS5839, BS5266, BS7671) and company policies, with a strong focus on health and safety standards. Take a proactive role in risk management, safety audits, and quality control across all projects.
- Financial & Budget Management: Oversee operational budgets and financial performance and monthly targets, ensuring cost-effective service delivery. Monitor project and service contract P&L and ensure that all projects and service contracts are delivered within financial targets. Provide regular financial reporting to the Managing Director and other senior leadership.
- Quality Assurance & Continuous Improvement: Ensure the highest levels of quality across all projects and operations, facilitating regular audits, inspections, and continuous process improvements. Lead efforts to enhance operational procedures, workflows, and the overall service delivery model in line with operational KPI’s.
Qualifications & Experience
- Experience: At least 5-10 years in senior operational management, within the fire safety or a similar industry. Proven track record of delivering services across service management, small works, and project management.
- Operational & Service Management: A deep understanding of service delivery and implementing and using software systems to manage delivery.
- Leadership & People Management: Strong leadership skills with experience in managing, mentoring, and developing senior-level managers and teams.
- Financial Acumen: Proven ability to manage budgets, monitor P&L, and deliver cost-effective, high-quality service.
- Problem-Solving & Decision-Making: Excellent analytical and problem-solving skills, with the ability to address complex operational challenges efficiently.
- Communication & Stakeholder Management: Exceptional communication skills, both written and verbal, with experience managing key stakeholder relationships and providing executive-level reports and updates.
- Organisational Skills: Strong organisational skills, with the ability to manage multiple priorities and areas of operations simultaneously.
- Health & Safety Knowledge: Comprehensive knowledge of health and safety regulations.
Desirable Qualifications
- Fire Alarm and Detection Advanced Design
- City & Guilds 2330 Levels 2 & 3
- City & Guilds 2382-10 Levels 2 & 3
- SMSTS (Site Management Safety Training Scheme)
Operations Director London employer: Helix International Group
Contact Detail:
Helix International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow Firetecnics and other key players in the industry on LinkedIn. Engage with their posts and share your insights. This can help you get noticed and show off your passion for fire safety.
✨Tip Number 3
Prepare for interviews by researching common questions for Operations Directors. Think about how your experience aligns with their needs, especially around operational leadership and financial management. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Firetecnics team.
We think you need these skills to ace Operations Director London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in operational management and any relevant achievements that align with Firetecnics' focus on quality and efficiency.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about fire safety and how your leadership skills can drive our team forward. Be specific about your past experiences and how they relate to the responsibilities outlined in the job description.
Showcase Your Financial Acumen: Since financial management is key for this role, include examples of how you've successfully managed budgets and improved financial performance in previous positions. We want to see your ability to deliver cost-effective services!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Helix International Group
✨Know Your Fire Safety Stuff
Make sure you brush up on your knowledge of fire safety regulations and standards like BS5839 and BS5266. Being able to discuss these in detail will show that you're not just familiar with the industry but also passionate about compliance and safety.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved service delivery. This role is all about strategic leadership, so demonstrating your experience in managing and mentoring others will be key.
✨Be Ready for Financial Discussions
Since financial management is a big part of this role, come prepared to discuss your experience with budgets and P&L. Have some examples ready that highlight how you've managed costs while maintaining high-quality service delivery.
✨Engage with Client Relationship Strategies
Think about how you've built and maintained client relationships in previous roles. Be ready to share strategies you've used to ensure client satisfaction and how you've handled any challenges. This will show that you understand the importance of stakeholder management in operations.