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- Tasks: Manage credit control for a portfolio of accounts and resolve queries.
- Company: Join Helix International Group, a leader in fire safety and consultancy.
- Benefits: Salary £30,000-35,000, remote work, and quarterly London meet-ups.
- Why this job: Be part of a growing team and enhance your finance skills.
- Qualifications: Experience in credit control, strong communication, and Excel skills.
- Other info: Embrace a diverse workplace committed to equality and inclusion.
The predicted salary is between 30000 - 35000 £ per year.
Credit Controller – 12 month FTC (Maternity cover) Remote (Must be able to commute to London once every quarter for business updates)
Salary range: £30,000-35,000p/a + benefits
Contract: 12 month FTC
Days/Hours: 8.30-5.30pm (Monday-Friday)
About the Role
This is a full time remote role for a Credit Controller on a 12 month fixed term contract. This role will support our Group Credit Controller, as high growth has increased our transactional volumes. Reporting to a Group Financial Controller, the successful individual would be responsible for a select portfolio of accounts where they would manage these from a collection, query management and reconciliation perspective.
Key Responsibilities Include:
- Responsible for collection activities of all due and over-due invoices
- Manage credit control emails and respond to all queries
- Allocate payments in accordance with customer remittance using Xero system
- Liaise with finance and other internal teams to clarify and resolve the query, whilst ensuring process improvement
- Develop and maintain strong relationship with main clients, including organising monthly calls
- Follow a clear escalation process and take ownership of all steps
- Keep accurate data with all relevant information using Excel
- Produce weekly credit control report with department KPIs
- Develop and maintain strong relationship with allocated customers
- Communicate regularly with the internal team – over the email and the phone
Skills & Experience:
- Credit Control and Debt Collection skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Attention to detail and accuracy
- Confident in resolving both client and internal queries
- Strong Excel skills including VLOOKUP and Pivot
Reasons to join us:
- Salary range: £30,000-35,000p/a (Depending on experience)
- Remote – once a quarter travel into Central London Head office for Business updates when needed by the Group Credit Controller
- Hours: 8.30-5.30pm (Mon-Fri) 1 hour break
We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.
Credit controller- 12 Month FTC employer: Helix International Group Ltd
Contact Detail:
Helix International Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit controller- 12 Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research Helix International Group and its subsidiaries. Understand their values and how you can contribute to their mission. Tailor your answers to show you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to credit control and problem-solving. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Credit controller- 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your credit control and debt collection skills, and don’t forget to mention your experience with Excel, especially VLOOKUP and Pivot tables!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your communication skills and how you can build strong relationships with clients.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled queries or resolved issues in the past. We love seeing candidates who can think on their feet and improve processes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Helix International Group Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments, so brush up on your financial knowledge. Familiarise yourself with key metrics related to credit control and be ready to discuss how you've managed collections in the past.
✨Excel Skills are Key
Since strong Excel skills are a must for this role, make sure you can confidently talk about your experience with VLOOKUP and Pivot Tables. Consider preparing a few examples of how you've used these tools to solve problems or improve processes.
✨Communication is Crucial
This role requires excellent communication skills, so think about times when you've successfully resolved client queries or collaborated with internal teams. Be prepared to share specific examples that highlight your interpersonal skills.
✨Show Your Problem-Solving Skills
Credit control often involves tackling complex issues. Prepare to discuss a challenging situation you've faced in the past and how you approached it. This will demonstrate your analytical abilities and attention to detail, which are essential for the role.